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Business Profile

General Contractor

NRC Restoration Specialist, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in General Contractor.

Complaints

This profile includes complaints for NRC Restoration Specialist, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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NRC Restoration Specialist, LLC has 6 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:04/10/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Company replaced roof i have been told by my insurance company that the work was sub-par shingles blowing off roof which they say in very odd for this type shingle unless the work wasn't done properly

    • Initial Complaint

      Date:09/22/2022

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I hired Restoration Builders of ******* to install a new roof at *****************************************************. On 6/17/22, I submitted my final payment to Restoration Builders of ******* to *************************** in the amount of $8000. In early July, I received a call from ***************** of Restoration builders stating that my Cashiers check was a duplicate. He informed me that **************** was no longer employed and he needed my help with resolving the matter of missing funds. I did everything that was asked..... called the ****, made a fraud report with the ****. My **** stated that the check was cashed 6/25/22 (give or take 2 days) and then the cashier check was resubmitted in July. The check was cashed at **** of America (whoever cashed it was given cash) and there was no endorsement on the back of the check. ***** informed me that **************** submitted my payment in July ( I paid him 6/17) to the company and was fired afterward. I submitted my final payment to their worker but the company is sending letters of placing a lien on my home because of non payment. I made the final payment and have proof of it through my ****. The day I made payment, **************** was on the phone with *************************, and He stated he was at my home picking up the final payment. The same day while ****** was there, I sent a text to ************ (******) stating I made a final payment to *************************** on 6/17/22. The company is attempting to get a payment that I have already made but one of their employees has cashed the check. At this time, I've received threatening letters in regards to a lien on my home. Below are text messages and emails about the matter showing the day I paid and when I contacted ****** stating I paid. Also the first email from ***** is given where he asked for my assistance. I also submitted a fraud report with my ****. The returned cashier check is evidence I paid their worker along with the receipt from the cashier check.

    NRC Restoration Specialist, LLC is NOT a BBB Accredited Business.

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