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Business Profile

Remodeling

Quintanillas Remodeling and Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Remodeling.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/01/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired ******************* the owner of this business. He lied from day one. 1st that he has a team but they never showed up with him at work. I hired him to do the bathroom remodeling. I told him I have 1 week. Bathroom was been remodeled to make it accessible/expand the shower area for my disabled daughter. He said 1.5 to 2 weeks to complete but he only came to work for few hours came up with all type of excuses. Asked me to pay him in cash because his bank account are seized by the **** Anyhow I tried my level best to work with this guy. Then he took time off when he promised that he will finish the job in few days. I paid him $4000 since job was almost finished. He pretty much only did demolition rest of the work he did had to be redo since everything he did was wrong. He damage my property in the process. Crack my wall behind the bathroom wall. He left the valve leaking all night which damaged my garage ceiling. I had to pay 2K to get my garage fix. He owes me for the damages plus over paid in advance for the unfinished job. He offered to return but I refused to have him back since 2 contractors who came over to evaluate the job told me that I got saved by not letting him finish the job otherwise I would have faced major issues down the road. He didn't know how to do a remodeling job nor he had any solid references to provide. He lied about insurance. He's not registered nor insured. I want him to return my $2000.I paid $1000, $500 in Zelle and $1500 in check.

Quintanillas Remodeling and Services is NOT a BBB Accredited Business.

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