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Business Profile

Real Estate Rentals

Superior Realtors & Rental Properties, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Real Estate Rentals.

Complaints

This profile includes complaints for Superior Realtors & Rental Properties, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Superior Realtors & Rental Properties, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/15/2024

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I rent from Superior rentals I have been in this home since ************************* Superior realtors sold their company in October 2023 the new owners which is still Superior have not been keeping up with the utilities for this home, 4007 Laramie Ln. ********, IL *****. I have had issues with the water bill two months ago where they want to come and shut the water off just last month in July I paid over the total of $270 and water bill so my water wouldnt get shut off , I just talked to someone yesterday which would be July 11. She stated to me that I have a shut off final notice for all my utilities and my lease is states that I pay all utilities but Superior realtors have not been sending me the bill you can see on my portal that they have been sending me the bill , I have not got a bill this month for no utilities but when they put my utility bills in with my rent, I pay it so now theyre trying to make me pay $520 for the water. The sewer and trash is behind 200 and some dollars , I am on a fixed income and I am a section 8 tenant. You can reach me back at ************.

    • Initial Complaint

      Date:12/11/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      We moved in April 2023 since then we have not had a stove that works correctly. I have asked over and over for months to have it replaced they and lied and gave me nothing but excuses. Now the are trying to evict us because we are 11 days late on our rent when they have did nothing to help us with what has been broken since we moved into the home.

    Superior Realtors & Rental Properties, Inc. is NOT a BBB Accredited Business.

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