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Business Profile

Auto Warranty Services

Endurance Warranty Services, L.L.C.
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BBB Accredited BusinessA-Rated by BBB

Reviews

This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Endurance Warranty Services, L.L.C. has 14 locations, listed below.

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    Customer Review Ratings

    3.74

    Average of 4,730 Customer Reviews

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    Review Details

    • Robin W

      Date: 06/23/2025

      Robin W

      Date: 06/23/2025

      The Customer ********************** was great i really appreciated her advice. I was ready to cancel my policy.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi *****, were glad to hear our team was able to assist and find a solution that worked for you! We appreciate you choosing to stay with Endurance and look forward to providing you with the coverage and peace of mind you deserve. If you ever need anything, we're here to help. Sincerely, The Endurance Team

    • Angie S

      Date: 06/23/2025

      Angie S

      Date: 06/23/2025

      This service is almost below a one star review. After 8 months with Endurance the check engine light came on in my car. It was taken to the repair shop and was told by a Hyundai technician that a new engine was needed. After many calls to Endurance, they requested that the engine needed to be cleaned and then taken apart piece by piece at a personal cost to me of $3,000. They would then decide what they would do. Never heard from them again. Unable to get them to return my calls. Car is still broke after 2 1/2 months. This is a rip off to hard working Americans. Do not buy this Warranty Plan because you are not in the drivers seat.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi *****, were sorry to hear about your experience and understand how frustrating an unresolved repair can be. We aim to support our customers throughout the claims process and regret any breakdown in communication. If youd like us to review your situation further or assist with next steps, please reach out to us at ************************************ Sincerely, The Endurance Team

    • Noah N

      Date: 06/23/2025

      Noah N

      Date: 06/23/2025

      !!BE WARNED!! This is a ***************** Once they deny your claim theres nothing you can do about it. Even if you have evidence to prove coverage. They do not care about you or your problem, and will avoid you at all costs. DO NOT SIGN UP WITH THIS COMPANY

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi ****, were sorry to hear about your experience and understand your concerns. We aim to provide clear communication and support throughout the claims process, and its disappointing to learn that didnt come through here. If youd like us to revisit your claim or provide additional clarification, please reach out to us at ************************************ Thank you, The Endurance Team

    • Mary W

      Date: 06/23/2025

      Mary W

      Date: 06/23/2025

      My customer ********************** experience was excellent. The representative was very informative. I requested a change to the policy. Havent got no response nor have I received policy with requested changes

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      ****, we're glad to hear you had a positive experience with our customer ********************** team and appreciate your feedback. However, were sorry to hear theres been a delay with your requested policy update. Please feel free to reach out to us at ************************************ and well be happy to assist further. - Endurance

    • Amy M

      Date: 06/23/2025

      Amy M

      Date: 06/23/2025

      SCAM, AS OTHER SAY. They pay for good reviews. They deny claims even after waiting period. They have many lawsuits going. I wish I knew all this before I tired to use my warranty after 2 months ths of having it they say...the part that just broke all of a sudden. Is pre existing issue. I didn't tell them the truth about me miles...which when I signed up I got extended miles because I told them how much I drive. SCAM SCAM SCAM SCAM.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi ***, were so sorry to hear that your experience didnt meet your expectations. We understand how disappointing it can be when a claim doesnt go as anticipated. We appreciate your feedback and take concerns like yours seriously. If youd like to review your policy or claim further, please reach out to us at ************************************ Sincerely, The Endurance Team

    • Doris H

      Date: 06/23/2025

      Doris H

      Date: 06/23/2025

      Exactly amazing and great it was a great experience and everything was great with the guy I talked to

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi, *****. Thank you for rating your experience with us so highly! - Endurance

    • Laurie P

      Date: 06/23/2025

      Laurie P

      Date: 06/23/2025

      Did not use for repairs, told I could get money spent back. ****. Tried to use first year was told it did not apply. Never put in a claim, only sent money which I believed to be honest contract. Called in 2024 and 2025, total of 4 calls and nothing. YOUR COMPANY IS A SCAM! Sent me a check for ***** and if I cash I say that we have ended our contract.Did not sign, and I am now part of a class action suit. Everywhere I can tell or post will be a review from me, do not do business with Endurance!!!

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi, ******. We are sorry to hear that your experience was frustrating and didnt align with your expectations. We strive to provide clear information about contract terms and refund policies, and we regret any confusion that may have occurred. If youd like us to review your account or provide further clarification, please reach out to us at ************************************ Thank you, The Endurance Team

    • Jeff M

      Date: 06/23/2025

      Jeff M

      Date: 06/23/2025

      So far it's been a real nice experience with endurance, the staff are all very pleasant and easy to talk to!!??

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      ****, we are delighted that you had a great experience with us. Thank you for taking the time to leave us a rating! - Endurance

    • Wandeo S

      Date: 06/21/2025

      Wandeo S

      Date: 06/21/2025

      I'm a returning customer and can actually say I"m kicking myself for not switching my plan from on vehicle to the other. Because the company I did go with was a disappointment. But I'm glad you all answered my call before CarShield, because I had called them the same day . But your *** called back right away, so here BACK IN THE SADDLE, AGAIN.

      Endurance Warranty Services, L.L.C.

      Date: 06/24/2025

      Hi Wandeo, welcome back! Were thrilled to have you with us again and appreciate your trust in choosing Endurance. Were glad our team could reconnect with you quickly and get you back on the road with confidence. Thanks for the great feedback! - Endurance

    • Akil B

      Date: 06/20/2025

      Give her a raise then , give her a bonus too

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