Reviews
This profile includes reviews for Endurance Warranty Services, L.L.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 4,732 Customer Reviews
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Review fromGiGi E
Date: 07/25/2022
1 starGiGi E
Date: 07/25/2022
Stick by your word and the contract. I spent 4 months paying and you don't honor it
Endurance Warranty Services, L.L.C.
Date: 11/08/2022
We appreciate your feedback, If you would like to discuss your experience further, please reach out to us at ************************************ We would love the opportunity to resolve any issues. Thank you, - The Endurance TeamReview fromJohn G.
Date: 07/21/2022
1 starJohn G.
Date: 07/21/2022
Upon total refund request, the company has not responded. I have lost complete faith in Endurances customer ********************** efforts. It is clear the companys mantra is to s**** the customer over misinterpretation of a simple phrase. First, the local ******** **** Dealership was not a preferred/approved mechanic.( I should have recognized trouble was coming.) The assigned mechanic performed a limited diagnostic which reported:'lower control arms, lower knuckle arms and all 4 ball joints. The claim was rejected because the mechanic stated that because the rubber grease fittings were wore out there were traces of rust. The claims agent interpreted rust as water damage. From a customer ********************** view this confusion should have been resolved in favor of the customer. But, it wasnt. So, I requested a full 19 month's refund.Endurance Warranty Services, L.L.C.
Date: 11/08/2022
Hi, We are sorry to hear about your negative experience. We have very high expectations at Endurance and would love the opportunity to improve. Please get in touch with us at ************************************ and we will see what we can do to make this right.Thank you, - The Endurance Team
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