Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Basement Remodeling

Innovation Home Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Basement Remodeling.

Information and Alerts

BBB RatingNot Rated

Reasons for rating

  • BBB does not have sufficient information to issue a rating on this business.

Service Area

  • Champaign County, IL
  • Livingston County, IL
  • Logan County, IL
  • McLean County, IL
  • Peoria County, IL
  • Sangamon County, IL
  • Tazewell County, IL
  • Woodford County, IL

Alert Details

This business has 1 alert.

Alert

In April of this year BBB brought several advertising and trademark issues to Innovative Home services' attention. Currently only two of those issues remain unresolved.  This initiated a BBB investigation. Upon speaking with company employee via telephone, Mr. Jim Williams on June 13th, Mr. Williams assured BBB an Illinois roofing license was in process and to date BBB finds no license issued or posted on the Innovation Home Services' web site as required. Mr. Williams also stated he would check with the owner and text the information regarding the owner/principle of the company. To date we have not received the requested information. While the web site displays an icon the states locally owned and operated, no information has been supplied by the company to substantiate ownership.  Review of BBB files linked caller ID information and telephone number  used by Mr. Williams formerly listed as belonging to Michael Troesser who was previously listed in BBB files as the owner of BathRooms Plus. This company warranted a negative BBB Report in 2016. In 2016 Mr. Troesser sold BathRooms Plus in Peoria Illinois and relocated to Florida, opening a new BathRooms Plus of South Florida in Lake Worth, Florida.


BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.