Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Smart Home Security

S&H Video Surveillance LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Smart Home Security.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 2 complaint(s) filed against business
  • 3 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Alert Details

This business has 1 alert.

Pattern of Complaints

Better
Business Bureau is advising consumers to use caution when considering doing
business with S&H Video Surveillance LLC. BBB
has received a pattern of consumer complaints alleging
failure
to start or finish a project, failure to provide a refund, failure to contact
consumers and poor customer service.  


On May 20, 2024, BBB sent a letter to S&H Video Surveillance LLC.  The company did not respond.


On June 24, 2024, BBB issued a news release on S&H Video Surveillance LLC. A link to the release is provided - https://www.bbb.org/article/news-releases/30473-bbb-st-louis-consumers-report-sh-video-surveillance-llc-failed-to-install-systems-or-issue-refunds

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.