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Business Profile

Window Installation

Feldco Windows, Siding & Doors

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Feldco Windows, Siding & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

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Feldco Windows, Siding & Doors has 16 locations, listed below.

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    Customer Review Ratings

    3.81/5 stars

    Average of 178 Customer Reviews

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    Review Details

    • Review fromDouglas M

      Date: 01/24/2023

      5 stars

      Douglas M

      Date: 01/24/2023

      Absolutely the best deal ever for quality and price. Installers unbelievably good. My windows look great!

      Feldco Windows, Siding & Doors

      Date: 01/25/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromRanda L

      Date: 01/19/2023

      5 stars

      Randa L

      Date: 01/19/2023

      The folks at Feldco did a great job on our windows! We did have an issue with one of them, and ************ and subsequent replacement were quick and professionally handled. Excellent customer service! Were very happy with our new windows! Definitely an improvement over the 60-year-old items they replaced.

      Feldco Windows, Siding & Doors

      Date: 01/20/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromEsther S

      Date: 01/05/2023

      1 star

      Esther S

      Date: 01/05/2023

      They did a great job for our first set of windows. Chose them again for the rest of our windows based on our first experience. This turned out to be a very , very big mistake. Over a year I have been fighting with them and trying to get properly fitting and operating windows. I waa accused of just wanting my money back. I told them I didn't, I only want what I ordered. They denied for a long time there were issues. They sent person after person out with different stories all the time. They made it sound like I am just a complainer wanting money back. I had drafty and bad working windows, new ones ordered some of them worse than what I first had. I have had so many appointments I had to schedule with little result. I asked for some kind of compensation. They had initially sent me something but it was for the wrong person. My name on envelope with a gift card with a note about a storm door. I gave it back , never heard about it anymore even though the tech has said they were gonna issue something to me. It just does not stop wrongly ordered replacements, installer no Info on what goes where. New ordered had wider gaps than the previous ones. Installer was very nice, very knowledgeable and polite. I feel bad for the people working there who have to deal directly with the customers who get bad quality windows delivered. It is very unfortunate my first experience wasn't by ******* by my second. It has been a nightmare.

      Feldco Windows, Siding & Doors

      Date: 01/06/2023

      Thank you for your feedback, and we apologize for your experience this time. Your first experience is definitely the norm, while this second poor experience is the exception. Our management team is aware and actively working to correct it.
    • Review fromRenee H.

      Date: 12/31/2022

      4 stars

      Renee H.

      Date: 12/31/2022

      It was a long time waiting for my storm door to be installed. But when it was, ***** was a wonderful installer - efficient, polite, and explained how all the features worked. The Salesman, ************************* was excellent to work with! I highly recommend him. He always followed up with me, kept a check on the process & made sure I was happy to have made the purchase. He returned my messages in a very timely manner, even when out of the office. He is a real asset to the company. The final product is both esthetic & practical. I already received complements on it the same day it was installed!

      Feldco Windows, Siding & Doors

      Date: 01/02/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromCarrie H

      Date: 12/23/2022

      1 star

      Carrie H

      Date: 12/23/2022

      RUN! Do not walk, RUN away from this company!! Windows are junk,installation was terrible, customer service is trash. ********************** ordered in March and installed in May, that was a quick turn around however several windows were damaged and had to be reordered. Several times the new windows came in they were either not correct or they were again damaged. After several appointments we finally had all windows Dec 17th. Forward to Dec 22 we find that the new windows are draftier than the ones we replaced, windows are all frosted up and wind blows directly through them. Theres ice on my walls above and around my windows, in 15 years that's never happened so Ill assume something wasnt done properly upon installation.Speaking on installation the framing on almost every single window (had the entire house done, 12 windows) is pulling apart and the caulk is cracked and useless which is where some of the draft is coming from. Its so drafty in my house my furnace cant keep up, it is currently 61* in here. My husband contacted ***** and they're sending somebody out on Wed to look at it, however the email response he got to the pictures he sent into customer service make it sound like we should be thankful theyve been ordering new windows and sending someone out free of charge. WHAT?! DO NOT buy windows from this company! ZERO stars.

      Feldco Windows, Siding & Doors

      Date: 12/24/2022

      Thank you for your feedback. We apologize for the issues you are having. The pictures you sent do not show normal performance for Feldco windows. Feldco is committed to correcting the issues so you can have a positive experience going ******************* is aware of your situation and we will see you next Wednesday.
    • Review fromJerry B

      Date: 12/19/2022

      5 stars

      Jerry B

      Date: 12/19/2022

      I can not say enough good about Fedelco.From my first appoinment until my last window installed. Note: I am not an easy person to please. I was informed it is family owned and I believe that is reason for great service, workmanship, and price. Yes i did have one window that did not fit and less than 3 weeks later it was in. Big deal, when dealing with thousands of customers there's going to be a few mistakes. Its cold and snowy here in ********* any I am so grateful to have new windows in this old house.noticeing the energy savings as promised. NO I do not work for any company. I just calls it as I see it

      Feldco Windows, Siding & Doors

      Date: 12/20/2022

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromColleen R

      Date: 12/16/2022

      5 stars

      Colleen R

      Date: 12/16/2022

      My family and I are very happy that the young man was kind and understanding with our needs and helping us stay in a budget. We received our doors earlier then expected and had them installed on 12/1/22. They look beautiful

      Feldco Windows, Siding & Doors

      Date: 12/19/2022

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromKevin C

      Date: 12/09/2022

      1 star

      Kevin C

      Date: 12/09/2022

      Very poor customer service after installation, have 4 windows out of 7 with issues and can not get a response, took the money and are not holding up to warranty promises!!!Buyer beware!!!!

      Feldco Windows, Siding & Doors

      Date: 12/12/2022

      Thank you for your feedback. We apologize your experience has not been great so far. We will get that back on track. I see you have already spoken to management and have a date scheduled to correct the issues.
    • Review fromJason C

      Date: 11/29/2022

      4 stars

      Jason C

      Date: 11/29/2022

      Replacing original windows from the 50s was the best thing we did. The windows themselves look extremely great and seem to be working for efficiency. My only problem was with the initial team that was sent for the *************. Finish carpentry was not their strong suit. However, the Feldco team followed through and sent us a team more familiar with Feldco standards on the second install and they did a great job with the interior trim.

      Feldco Windows, Siding & Doors

      Date: 11/30/2022

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromTim A

      Date: 11/22/2022

      5 stars

      Tim A

      Date: 11/22/2022

      We had some wind and lost some fascia on the peak of our house. The Feldco folks took care of it in a timely manner. Since the install was not recent enough to be warranted, there was a trip charge, but it was reasonable and included the material.

      Feldco Windows, Siding & Doors

      Date: 11/23/2022

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!

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