Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Window Installation

Feldco Windows, Siding & Doors

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Window Installation.

Reviews

This profile includes reviews for Feldco Windows, Siding & Doors's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Feldco Windows, Siding & Doors has 16 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.81/5 stars

    Average of 178 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromAdrian L

      Date: 10/10/2023

      5 stars

      Adrian L

      Date: 10/10/2023

      I love my new windows! The installation was sloppy. They didn't cover my hardwood floors and left a dirty stain on one my area rugs when one guy put a dirty window on it. They also(two men) use quite a bit on profanity when talking to each other(personal conversation)Which I didn't care to hear.I still will use Felco. A very good,reliable business.

      Feldco Windows, Siding & Doors

      Date: 10/11/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromVirginia W

      Date: 10/09/2023

      5 stars

      Virginia W

      Date: 10/09/2023

      I was so very happy with entire process. The salesman was great, professional and informative.I was surprised and pleased to have the windows installed when scheduled and on time. I would recommend Felco. windows. In this day and age its hard-to-find good service. I rate this an excellent SERVICE

      Feldco Windows, Siding & Doors

      Date: 10/10/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromDee C

      Date: 10/04/2023

      5 stars

      Dee C

      Date: 10/04/2023

      I cannot say enough good things about Feldco! They were spot on with their timelines, made sure I felt like a priority, and the windows themselves are beautiful and have made my home look so much better. I look forward to doing other projects with them as well!

      Feldco Windows, Siding & Doors

      Date: 10/05/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromScott D

      Date: 10/03/2023

      1 star

      Scott D

      Date: 10/03/2023

      Never use feldco. They have no workers of their own. They hire anybody that will work for them.After 3 visits to correct Siding issues over 1 yr later I'm trying to have a gutter fixed. Don't believe there ads of Feldco fast read contract before signing.

      Feldco Windows, Siding & Doors

      Date: 10/04/2023

      Thank you for your feedback. We apologize you have had issues with your gutters. That is not the norm at Feldco. We have escalated your concern and someone will be reaching out to resolve your issues shortly.
    • Review fromMonika S

      Date: 10/03/2023

      5 stars

      Monika S

      Date: 10/03/2023

      I feel like the Feldco sales **** ****** worked hard to get me a good deal. A deal that was just a smidge over a local door guy, plus the Feldco name and lifetime warranty. When installed, one of my sliding doors was incorrect; it opened on the wrong side. They installed it, and then ***** helped get another order in with the correct side opening. I really feel like he took care of me and made sure I was happy with the results. And I am!

      Feldco Windows, Siding & Doors

      Date: 10/05/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromChristine M

      Date: 09/27/2023

      5 stars

      Christine M

      Date: 09/27/2023

      Our old kitchen windows were drafty, letting in water during storms, and riddled with bugs. Our new windows were installed well and quickly, and 1 year in, they continue to impress and our kitchen has *******************. We recommend Feldco and would work with them again.

      Feldco Windows, Siding & Doors

      Date: 09/28/2023

      Thank you for the positive feedback. We will pass this along to the team to let them know about another delighted customer. We appreciate your business!
    • Review fromRamone B

      Date: 09/26/2023

      1 star

      Ramone B

      Date: 09/26/2023

      Absolutely terrible!!! Spent 4 k on 2 doors about two years ago. One of them ripped the wood at the top of it frame, and the holder broke and handle snapped off!!!! They claim 20 yr warranty. Called them 7 months ago. Its now almost October 2023. Not even a call back. Complete trash.

      Feldco Windows, Siding & Doors

      Date: 09/27/2023

      Thank you for your feedback. We apologize for the lack of follow up. Our team will reach out within the next 24 hours.
    • Review fromAshley E

      Date: 09/26/2023

      1 star

      Ashley E

      Date: 09/26/2023

      TERRIBLE!!! I can not advise against using them enough!!! Replaced our front door only to have multiple issues with the install, had someone out multiple times to fix numerous things (even forgetting a piece that left our home exposed to the outside!). The door now has a leak when it rains, they convinced us to pay them to come out to "fix" the problem only to take our money & never resolve the issue. We foolishly believed they were on our side & wanted to help us fix the problem, only to have their technician show up, complain the entire appointment about why they were there & not bring a single tool/ladder to even remotely assess the issue. Instead of standing by their product & install, they recommended for us to spend more money to install a storm door. This however, won't even correct the problem due to the leak being above the door, but it will cover up the door we just spent thousands of dollars to replace & showcase. They refuse to take responsibility for their mistakes & continue to blame it on somewhere else in our home being the cause of the leak. HORRIBLE customer service, DISHONEST work ethic!!!

      Feldco Windows, Siding & Doors

      Date: 09/27/2023

      Thank you for the feedback. We apologize for the issues you have experienced with your door. We definitely stand behind our work and will make sure we get you to a resolution. This has been escalated to management and they will reach out.
    • Review fromKathleen F

      Date: 09/23/2023

      1 star

      Kathleen F

      Date: 09/23/2023

      I had my window installed 16 months ago and have opened it 2 or 3 times since. When I opened the window last week the weatherstripping that runs along the inside edge of the window (not the frame) detached and was hanging out of the bottom by at least 5 or 6 inches. Clearly defective as the weatherstripping is not supposed to be exposed. When I called Feldco I was told Id be charged for having someone come out. Horrible quality and customer service. Use ******** and save yourself the aggravation.

      Feldco Windows, Siding & Doors

      Date: 09/25/2023

      We appreciate your feedback and apologize for the issue you are having. Management is being made aware of your situation and will reach out soon to help resolve it.
    • Review fromFred A

      Date: 09/23/2023

      1 star

      Fred A

      Date: 09/23/2023

      I absolutely do not recommend using Feldco for any **************. My spouse has taken several days off for a window installation that has never happened. Weve heard several excuses from the truck broke down to your picture window arrived shattered, and now we cant install any of your windows until all the windows are here. The worst part isnt even the delay but rather the customer service. One lady yelled over the phone at us because the install should have been scheduled for a later date then proceeded to put us hold and never pick back up. We received several phone calls in one day with multiple reasons why our install was being reacheduled, The final straw is being discriminated against by *****, a project manager who said he has customers that are doctors and lawyers and he had meetings to get to. So basically my husband being a first responder and being someone who works directly with first responders and public safety, our jobs dont matter. I am downright appalled. Still no windows but they sure took their deposit money quickly!

      Feldco Windows, Siding & Doors

      Date: 09/25/2023

      Thank you for your feedback. We apologize for the issues you have experienced thus far with your project and vow to get it back on track. The information has been forwarded to management and they will reach out shortly.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.