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Business Profile

Estate Liquidators

Tinkerbells Estate Sales & Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Estate Liquidators.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/20/2022

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Company was picked because I never had an estate sale before and they were in business many years. First of all they didn't show up for our first meeting. Then when we got together later it took 4 hours to go thru a contact while the wife talked and talked. Husband read the contract to us and told us what we were supposed to answer. I never heard him say anything about a consignment. It came up after the sale and a few things didn't sell I wanted and the husband told me to put in a specific place. Then wife called throwing a fit and said those items were supposed to go on consignment. Then why didn't the husband say that? My husband and I never read the contract until then. We would have never agreed upon that since they wanted it for 45 days after sale ended, we had a vacation planned. They said right to our faces that we had done a great job of cleaning and preparing for the sale except a few plastic bags we forgot in a cabinet, which they said it was fine, they could use them. Yet they charged us $300. for a cleanout before the sale. They also cancelled first date of the sale and made it a week later after posting the original date on all kinds of sites. After the sale was over they were going to take things to donate and the charge would be $350 to clean out items, another place they told us to sign. A neighbor and her church members decided they would do the cleanout for us. The man agreed to let them but still charged us the $350. If I had known they were still going to even though he agreed I would have told them not to do. Good people worked hard to save us money. They also agreed to the consignment time would end at about 20 days...yet didn't return items until ************************************************************* and I believe these people took advantage of me at a time of grief. My husband and I are senior citizens and do believe we were taken for a ride. We were paid just over $1400 out of over $4000 because of the extra charges. $45% their fee

Tinkerbells Estate Sales & Services is NOT a BBB Accredited Business.

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