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Business Profile

Consumer Finance Companies

OneMain Financial Group, LLC

Headquarters

Reviews

This profile includes reviews for OneMain Financial Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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OneMain Financial Group, LLC has 1318 locations, listed below.

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    Customer Review Ratings

    4.23/5 stars

    Average of 2,724 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromRicky j

      Date: 06/02/2025

      1 star

      Ricky j

      Date: 06/02/2025

      This place isn't customer friendly they dont help they charge interest more then principle. I spoke to the people at Misssouri store rude wouldn't give me his customer service number but instead a random name Randy Y****. I find that odd .

      OneMain Financial Group, LLC

      Date: 06/03/2025

      We would like to discuss these concerns with you. Please email
      **********************@OMF.com with your phone number and best times to reach
      you so that we can call you to discuss your concerns. You may also call us
      directly at OneMain‘s Executive Office of Customer Care at ************, for
      assistance.
    • Review fromAmanda S

      Date: 05/29/2025

      5 stars

      Amanda S

      Date: 05/29/2025

      I worked with Amanda, She was great very knowledgeable. It was great to work with somebody that helped me out in the field. I needed helped with.

      OneMain Financial Group, LLC

      Date: 06/02/2025

      Thank you for taking
      the time to share your experience.  We
      appreciate your feedback!  It's what
      helps us do our jobs better. We're in your corner.
    • Review fromJeanette M

      Date: 05/28/2025

      5 stars

      Jeanette M

      Date: 05/28/2025

      They were very helpful and it was done within 2 days. Everyone was very friendly

      OneMain Financial Group, LLC

      Date: 05/29/2025

      We love hearing
      about your experience. Thank you for the feedback. We're in your corner.
    • Review fromCarleen R

      Date: 05/28/2025

      1 star

      Carleen R

      Date: 05/28/2025

      DO NOT USE this company for your financing needs. I financed a car with this company. It was paid off in Dec 2024. I've yet to receive the title. Nor was it sent to the DMV. It is now May 2025. I've called numerous times to rectify this. Only to be told that since my account is closed, there's no way of updating their system with my requests and was provided an email to report the issue. This will take another 5-7 days to get a response.

      OneMain Financial Group, LLC

      Date: 05/29/2025

      We would like to discuss these concerns with you. Please email
      **********************@OMF.com with your phone number and best times to reach
      you so that we can call you to discuss your concerns. You may also call us
      directly at OneMain‘s Executive Office of Customer Care at ************, for
      assistance.
    • Review fromRoy C

      Date: 05/28/2025

      5 stars

      Roy C

      Date: 05/28/2025

      Great customer service. Friendly staff! I've been a customer of OMF for over 20 years.

      OneMain Financial Group, LLC

      Date: 05/29/2025

      Thank you for taking
      the time to share your experience.  We
      appreciate your feedback!  It's what
      helps us do our jobs better. We're in your corner.
    • Review fromMary K C

      Date: 05/28/2025

      4 stars

      Mary K C

      Date: 05/28/2025

      I have been very satisfied with One Main Financial. They are professional, friendly and easy to work with. The interest is high, but I expected that with my credit score, and they disclosed everything before I signed.

      OneMain Financial Group, LLC

      Date: 05/28/2025

      Thank you for taking
      the time to share your experience.  We
      appreciate your feedback!  It's what
      helps us do our jobs better. We're in your corner.
    • Review fromUrsula F

      Date: 05/27/2025

      5 stars

      Ursula F

      Date: 05/27/2025

      The process was very easy to complete. The agent was helpful during this time.

      OneMain Financial Group, LLC

      Date: 05/28/2025

      Thank you for your
      feedback! We appreciate your support. We're in your corner.
    • Review fromJoAnn M

      Date: 05/27/2025

      5 stars

      JoAnn M

      Date: 05/27/2025

      Relaxed environment, was offered water while waiting.
      Explained things to you, like they had all day!

      OneMain Financial Group, LLC

      Date: 05/29/2025

      Thank you for your
      feedback! We appreciate your support. We're in your corner.
    • Review fromLauren G

      Date: 05/27/2025

      5 stars

      Lauren G

      Date: 05/27/2025

      Kristen was so helpful. She listened and that was important to me

      OneMain Financial Group, LLC

      Date: 05/28/2025

      We love hearing
      about your experience. Thank you for the feedback. We're in your corner.
    • Review fromOscar P

      Date: 05/27/2025

      5 stars

      Oscar P

      Date: 05/27/2025

      Deise wae a grest help, put everything together quickly and professionally!

      OneMain Financial Group, LLC

      Date: 05/28/2025

      Thank you for taking
      the time to share your experience.  We
      appreciate your feedback!  It's what
      helps us do our jobs better. We're in your corner.

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