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Business Profile

Motor Scooters

Family Funsports, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motor Scooters.

Information and Alerts

BBB RatingA

Reasons for rating

  • Advertising issues found by BBB

Alert Details

This business has 1 alert.

Alert

The principal of Family Funsports, LLC, Katrina Pohl, is also the principal and member of Family Powersport, LLC. Family Powersport, LLC, currently has an “F” rating with BBB, due to sixty-nine unanswered complaints and an active pattern of complaint. On December 6th, 2021, BBB received reports that Family Powersport, LLC has notified their customers that theyare currently unable to issue refunds be and instructing consumers that they should initiate a charge back with their financial institutions for any money owed. Family Powersport, LLC has ceased advertising products for sale; however, comparable products are advertised as available and for sale through Family Funsports, LLC. For more information, Family Powersport, LLC’s BBB Business profile can be accessed here

Important Information

Advertising Review

On October 17, 2023, BBB challenged advertising claims made by Family Funsports, LLC. Specifically, BBB requested that the business substantiate three customer testimonials and the fulfillment of their “Money Back Guarantee.” This challenge was conducted pursuant to the BBB Code of Advertising, Section 20 - Warranties or Guarantees. As of November 21, 2023, Family Funsports, LLC has not responded to BBB requests. The case has been closed as unsubstantiated.

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