We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Brazilian Jujitsu

Chris Howe Brazilian Jiu-Jitsu

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Brazilian Jujitsu.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:11/18/2024

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was a member in good standing at Chris Howe Brazilian Jiu-Jitsu for seven years, training alongside my wife and child. Following my decision to terminate my personal membership in October 2024, I was subjected to hostile and unprofessional treatment by the owner, Chris ****, that created a toxic environment and prevented my family from continuing to utilize the services we are contractually obligated to pay for.Details:On October 24, I was observing my son's class at the gym when Mr. **** publicly confronted me in a loud and demeaning manner, stating I was not allowed on the premises. This occurred despite the fact that there had been no prior communication prohibiting my presence, and I was there solely to support my child.This incident created a hostile atmosphere and caused me significant embarrassment. Mr. ****** actions have made it impossible for my wife and child to continue training at the gym, as I no longer feel they would be safe under his ************** membership contract requires a 45-day notice for cancellation and payment for any fees incurred during that period. However, Mr. ****** behavior created the hostile environment which denies us access to the services we are required to pay for. I am seeking a waiver of the remaining fees for November and December (approximately $540) due to the circumstances created by Mr. ***** My wife and child have not been back for any services since the night of October ********

    Business Response

    Date: 11/18/2024

    Complainant had this fee waived even though he has a signed contract to pay. I even let him out of the signed contract without making him follow the specific steps in this contract in my excitement to never deal with this person again. 

    Customer Answer

    Date: 11/21/2024

    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this response/resolution is satisfactory to me. 


    Regards,

    ****** *******

Chris Howe Brazilian Jiu-Jitsu is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.