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Business Profile

CPR Certification

Breathe Again First Aid & CPR Training, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in CPR Certification.

Complaints

This profile includes complaints for Breathe Again First Aid & CPR Training, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Breathe Again First Aid & CPR Training, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:07/12/2023

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Enrolled and paid for a CPR class by this provider. Completed required online portion of the class which took nearly 2 hrs. There was supposed to be an in person class in addition to online education to receive BLS certification. The in person class was scheduled and canceled twice- the second time was canceled 30 minutes before the class was to begin. Provider requested ** to send her our credit card numbers to receive refunds leaving us open to credit card fraud.

      Business Response

      Date: 07/12/2023

      We only ask for last for of the card used and NEVER ask for full credit card numbers. Your refund has been processed and takes 5-7 business days to reflect. We apologize for the inconvenience, we are experiencing staffing issues at the moment which is why we are providing refunds to all customers affected by the cancellations. 

    • Initial Complaint

      Date:07/12/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was using this company to obtain my BLS certification. The first scheduled class was supposedly canceled because the building did not have power, however, I was at the building and it did have power. Eventually they class was rescheduled, however when I showed up, no one was there I have tried to call, leaving multiple voice messages, and multiple emails and have not heard anything back from the company about rescheduling the class or a refund for my money. There are multiple reviews on ****** and yelp and other websites stating that this companies also scammed them out of their money.

      Business Response

      Date: 07/12/2023

      On the day in question, the conference room where we host our classes was closed for maintenance, we sent out communication of the issue as soon as we were notified there was an issue. We also provided and processed refunds to all customers who requested one, if you have not received a refund, please contact at the email address provided in your confirmation booking. Thank you!

    Breathe Again First Aid & CPR Training, LLC is NOT a BBB Accredited Business.

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