Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Garage Doors

Fairmount Door

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Garage Doors.

Reviews

This profile includes reviews for Fairmount Door's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Fairmount Door has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    3.67/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKyle b

      Date: 09/17/2024

      1 star
      Title: Disastrous DoorDash Delivery Experience - Beware of ********************* I had the misfortune of using DoorDash for a delivery recently, and the whole experience was an absolute nightmare. Not only did they send the delivery driver down a rutted, pothole-ridden road that ended up damaging my radiator and cooling fans in my car, rendering it undriveable, but they also had the audacity to tell me "not to worry" about the order itself as it was successfully delivered. What kind of callous and careless attitude is that? There was zero concern about the fact that my vehicle was now inoperable due to their negligence. When I reached out to customer service to explain the situation, all I got was a half-hearted apology with no real effort to address the significant damage caused by their *************** top it all off, I had to foot the bill for a tow truck to take my car to the repair shop, all because DoorDash couldn't be bothered to ensure their delivery drivers are sent on safe routes. This is not just unacceptable; it's downright irresponsible.If you value your time, money, and vehicle, steer clear of DoorDash. Their lack of accountability and disregard for customer safety is appalling. Save yourself the headache and order from a more responsible and reputable delivery service.
    • Review fromSTEVE D

      Date: 01/16/2024

      5 stars
      The door spring broke. I called and arranged to have their technician come to my house in **********. the first thing the next morning. The technician, who lives in Delaware County, was prompt, very professional and courteous. It took him about an hour to replace the spring and a broken wire. Total cost was $312. I was very satisfied and recommend this company.
    • Review fromFrederick S

      Date: 11/14/2023

      5 stars
      I accidentally backed into the garage door with my car when the door was down.Two of the door panels were misaligned.I called Fairmount Door. The receptionist answered promptly. She arranged for a technician to come out the next day.He came out and was able to repair the door on the spot!The work was excellent.The price was very reasonable.I highly recommend Fairmount Door for garage door repairs.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.