We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Electrician

K&K Electrical Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

This profile includes complaints for K&K Electrical Service's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

K&K Electrical Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/05/2022

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The transaction occurred on August 3, 2022. ***** from ***** ******** Services was commissioned by Choice Home Warranty to fix the wiring for a ceiling fan in my home. ***** wasn't sure what the issue preventing it from working could be so he tried several things. 1. Intentionally touch 2 ******************* together and shorted out the circuit. 2. Removed the cover of the circuit breaker and cut a wire and spliced it in a different place. He said that he wanted to change the polarity of the circuit He said that he couldn't fix it and indicated that he would need to trace the line. He didn't put the cover back on all the way because he said he would be back. He already knew that Choice Home Warranty did not cover wire tracing. After he left it was discovered that the garage door opener no longer had power going to it. There was never a problem with it before he changed the wiring in the circuit box. I sent him a text explaining the issue he created the same evening. I called him the next morning. Still no response. I called Choice Home Warranty and they took my complaint and called him. He returned my call and said he would be here in the following day to correct what he altered. He avoided my attempts to contact him on the day he was to come back. He eventually answered the phone and heard my voice and hung up. I called back and got his voice mail. I asked in the message if he was still coming. No response. I sent him another text and he asking the same thing. He responded with," I'm in a poor coverage area". I texted back asking what time would he be here. He replied almost an hour later stating, " I will not be anywhere except where I am I'm afraid, ill (sic) let you know if I will later." He is refusing to come back to my home and repair the issue that he caused. He is refusing to take my calls.

    K&K Electrical Service is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.