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Business Profile

Appliance Sales

A1 Appliance Chanute

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Appliance Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/31/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Jan 30 I purchased a Samsung dryer from A1 Appliace. It was listed on Facebook market for 225$. I made arrangements to pick it up on the afternoon of the 30th. I picked up the dryer, without a cord or feet installed. I figured it's used, so be it. I was assured it worked perfectly. Installed the dryer at home and the heating element doesn't work and sounds like there's a bad bearing as the machine squeals very loudly. Discussed over messenger that I wanted to return the dryer for refund. Was assured that was fine. On the 31st about an hour before returning it, I received messages stating that they would now not honor the sale and return of the dryer. They insisted that it worked when I picked it up and that they would only come to my residence to inspect it.

A1 Appliance Chanute is NOT a BBB Accredited Business.

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