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Business Profile

Agricultural Services

Bartlett Cooperative Association

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Agricultural Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2024

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    see Attached documentI Called Bartlett Co-op in January of 2023 and was told by an employee they didn't have any experienced drivers in the Big Cabin area to deliver the propane. In March I called again and was laughed at by a man instead of him trying to help me and he never said a word about delivering any propane.
    I ended up having to pay out of my own pocket which was not easy to do since I, am on a fixed income.
    I would like if you could send me the money or send it to Livingston Propane in Vinita, OK. I do not like to deal with Bartlett Co-op anymore.
    I'd like to know if you are able to help me out with this problem and help me get this fixed. You can contact me at ###-###-####

Bartlett Cooperative Association is NOT a BBB Accredited Business.

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