We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Funeral Related Services

Flower Anchor

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Related Services.

Complaints

Customer Complaints Summary

  • 7 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:07/11/2024

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a flower anchor last year and never received it. The local monument company here also ordered several and never received them. We've never received any follow-up emails or refunds and the phone number is a spam number. Their website is still actively taking orders.

  • Initial Complaint

    Date:12/20/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Recently purchased a very nice, & somewhat expensive grave saddle for my parents’ headstone. This item popped up & seemed like a really good solution to a problem. About $12, (product is of a pretty elementary design) plus about $8 for expedited shipping. Immediately took the money & generated an email informing me of its receipt. No response to emails after promised product failed to arrive.
    Shame on me for not doing better research on these bottom feeders. I’m
    sure that there are elderly folks, as well as good folks who are searching for a way to honor their deceased loved one(s) & come across this ad for a product to keep their grave saddle in place on the headstone. It isn’t about the money at this point. It’s about HOW these people decided to make a quick buck. So disrespectful of not only my parents, but of the many others who were stiffed by these individuals, thinking they were buying a product from a reputable entity.
    Pretty sad indeed.

  • Initial Complaint

    Date:12/08/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an online order on November 16, 2023. It contains two items- anchors that attach to flower saddle for cemetery headstone. After order was placed, I received a confirmation email stating it was processing and delivery time would be 3-5 days.
    It is now December 7th, and I have yet to receive shipment. I have called the telephone number on floweranchors.com numerous times only to get a voicemail. I have also sent an email. There has been no contact whatsoever from this business, and no further information as to when items will or have shipped.
    I want a refund and an apology, from this poor excuse of a company… if in fact it is even a legitimate company.

  • Initial Complaint

    Date:05/21/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 2 separate occasions: 3/22/2023 and 4/14/2023 I purchased and order for (2) headstone anchors. The total fir each order was$24.97. After 3 weeks had gone by from placing the first order and not receiving a shipping date, I attempted to contact the company 4 times: 1 message within the “contact us” portal of the website, 2 emails, 1 to the company name, the other to CFG media and I placed 2 phone calls to the number listed on the site. The phone call went directly to a personal voicemail each time. As of today’s date (5/21/2023) I have received no product nor response. I filed 2 separate complaints to ****** *** ********* The disputes are still being investigated.

  • Initial Complaint

    Date:08/09/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On May 29th, 2022, I ordered 3 flower anchors from Floweranchors.com. They took the amount of 32.96 out of my checking account. To this date I have not received the flower anchors for my grave stone flowers. I have attempted to email and call. I just keep getting random emails that my product is getting ready to ship. The last email stated that my product had shipped. This was in June of this year. The tracking number provided just shows that a shipping label has been created but nothing has shipped. My last communication with them was July 13th, 2022. I asked them to refund my money. However I have never received anymore communication from this company. All I want at this time is to either receive the product or have my money refunded. Thanks
    ***** ********

  • Initial Complaint

    Date:07/20/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased two headstone anchors from this company which stated 3 to 5 business days for arrival time. It's now been 11 business days or 14 days and I have not received the product. I contacted the company twice inquiring about my purchase and have never received any response. I had to purchase similar products elsewhere and want a full refund.

Flower Anchor is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.