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Business Profile

Association Management

Paragon Management Group
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Lamara J

    Date: 02/27/2023

    This company is head of Cedar Brook Homeowners Association. In the past 2 years our HOA fees have increased from $250 to $275 and our community doesn't have any amenities and street lights are always out for months. They bully us for the smallest infractions and they sent out letters to my home ASSUMING the basketball hoop left in the street was ours since we are the only minorities. The letters stated they were going to charge us daily for the basketball hoop being out in the street, when it wasn't even ours. Recently we received a letter dated for 2-13-2023, stating that we didn't pay our HOA fees for the year 2023 and we were going to start getting charged daily late fees for the late payment starting 3-1-2023. When I called to question why I received the letter, because my HOA fees were paid on the due date in January, the Community Association Manager stated that the letter was sent out before I paid. My question is how was the letter sent out before the due date in January and why was the letter dated for 2-13-2023 if it was generated before I paid in January. Either this company is incompetent or prejudice because it seems that they keep on assuming minority families are committing infractions or not paying HOA fees.

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