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Business Profile

Clock Repair

C.S. Clock Repair & More

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDavid A

    Date: 03/28/2024

    1 star
    My grandfather clock was repaired 2/14/2022. The repair was only partially completed as moon dial was not repaired. It was explained that gear needed was on backorder at that time. This part of the repair has yet to be completed. The clock is now also in need of further repair as it will not chime. My warranty was supposed to be 5 years. After sending text and email over the last several months I have yet to receive any response. I would not recommend this shop to anyone. Communication with owner has been nonexistent. Very disappointed.
  • Review fromTravis S

    Date: 08/04/2023

    1 star

    Travis S

    Date: 08/04/2023

    We have a family CooCoo clock. Bringing it in for repair to C&S was a BIG error on our part. Took several months, very expensive and the repair was incompetent. My weight and music box chain… missing when returned. I would NEVER recommend this shop.

    C.S. Clock Repair & More

    Date: 08/07/2023

    It was explained upon receipt of this cuckoo clock that it would take some time to complete due to a backorder on parts, that the music may not be repairable and an estimated cost of repairs was provided which was approved by the customer prior to any repair work. The clock was repaired and returned in working order less the music as was previously explained. The chain for the music was placed inside the case due to being inoperable. 1 weight was inadvertently not returned when the clock was picked up, however upon being made aware of this oversight, the weight was promptly returned.

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