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Business Profile

Convenience Store

Marathon Gas Station

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Convenience Store.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date 1/20/2023, I bought a pack of cigarettes and owner asked me to take his trash out and fill his ice machine. In the process I dropped the pack of cigarettes in his store. When I asked him about them he proceeded to cuss me and my wife out and said I was too stupid to have them anyway. Screamed at me and my wife telling us to get out of his store we are too stupid!!! We paid for the cigarettes.

    Business Response

    Date: 02/08/2024

    HI,THIS IS ********** * *****, OWENER OF MARATHON GES STATION ADDRESS 3400 OLD HART FORD ROAD, OWENSBORO KY-42303.

            MR ***** ******** COMPLAINT ABOUT SERVICE ISSUES , BUT I JUST WANT TO LET YOU KNOW I DONT KNOW ANYTHING ABOUT THAT.I NAVER SCREAMED TO MY COSTOMER AND I NAVER DID BEHAVIOR LIKE THAT WITH ANY PERSON.

                                        PLEASE LET ME KNOW IF YOU HAVE ANY QUASTION.THANKS.

                                                                                                            FROM ********** * *****

Marathon Gas Station is NOT a BBB Accredited Business.

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