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Business Profile

Home Improvement

4K Construction Consultants and Solutions, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Improvement.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/13/2022

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired this company to fix my home due to hurricane Laura and Delta. They did some work but they still have 10,000 dollars that they have not done the work for. I want my money back and they refuse to give it back. I can provide proof with paperwork and pictures if needed.

    Business Response

    Date: 09/14/2022

    We owe this gentleman nothing 

    we did more then we were actually paid to do. Mr kenny did not have enough funds to install the granite counter tops so he wants us to refund him so he can make the difference up.

     

    Customer Answer

    Date: 09/21/2022

     

    Complaint: 18018866



    I am rejecting this response because:



    Sincerely,



    Kenny Hilliard

    Business Response

    Date: 10/10/2022

    We owe this gentleman nothing,

    Mr Kenny has had multiple contractors work on his house including himself. There was areas of work that we did as corrective action in order to get that residence in line. Mr kenny says one thing and then twist the conversation! For instance he and his wife went to Nederland to pick out there own Cabinets for our vendor. All we did was pay the invoice. Once the cabinets were received the then called our cabinets vendor and stated that wasn’t what he ordered and attempted to ruin my relationship with my vendor lucky the vendor remembered him and his wife and corrected him.
    mr kenny is just like one of many guys in the Lake Charles area that the insurance inadequately compensated.

    Mr kenny knew what he was facing when we started this endeavor and mr kenny also locked my guys out the residence and told me not to return even as we we continuing to work knowing there was Finacial troubles 

     

    Customer Answer

    Date: 10/12/2022

     

    Complaint: 18018866



    I am rejecting this response because:

    I am not getting into this game of he said / she said.  What 4K Construction is saying is not the truth.  I just hope and pray that someone else doesn’t fall into his manipulation and lies.  His work is far from being quality or even good.  We’ve had to go back and fix it ourselves.  We paid him to put floors in our house and it never got done and we never saw him again period.  Other consumers need to be aware of this company (4K Construction).  Lesson learned the hard way on our end. It’s really sad that Mr. Rideaux seems to have no problem taking advantage of people during national disasters.  I hope that he doesn’t ever have to go through what we did!  



    Sincerely,



    Kenny and Jackie Hilliard

4K Construction Consultants and Solutions, LLC is NOT a BBB Accredited Business.

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