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Business Profile

Hearing Assistive Devices

Billedeaux Hearing Center, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hearing Assistive Devices.

Information and Alerts

BBB RatingF

Reasons for rating

  • Failure to respond to 2 complaint(s) filed against business
  • Business has failed to resolve underlying cause(s) of a pattern of complaints
  • 4 complaint(s) filed against business that were not resolved

Alert Details

This business has 1 alert.

Pattern of Complaints

BBB files indicate that this business has a pattern of complaint concerning poor Customer Service and Refund or Exchange issues. Consumers state that they encounter difficulty when attempting to contact the business to make exchanges when the products received have defects. Consumers also state that even though the business is aware of the issue before the 30 day trial period has ended, their refund is not honored. On 3/08/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 3/19/2024, BBB has not received a response that adequately addresses the pattern of complaint. 

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