Information and Alerts
Service Area
- AR
- LA
- TX
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning complaint issues pertaining to products, refunds and exchanges. On December 7, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints.
The complaints include issues that products did not meet the expectations of the complainant, including disputes regarding a failure to honor company policy or verbal commitment to provide refunds, exchanges, or credit for products or services.
As of December 18, 2023, BBB has received a response from the business with an agreement to eliminate the pattern of complaints.
Important Information
This business is BBB Accredited.
BBB has determined that Shooting Surplus, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business's products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business's product quality or competency in performing services.
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