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Business Profile

Health and Medical Products

First Health Solutions, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health and Medical Products.

Complaints

This profile includes complaints for First Health Solutions, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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First Health Solutions, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:03/04/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On the evening of March 3, 2025, I completed a request for health insurance information. I wanted email communication only, but could not submit the form without including my telephone number. I received 15 calls in the next 12 hours from sales people for this company. On the afternoon of March 4, I requested that **** (he would not give his last name) remove me from the call list. I felt harassed and just wanted to be done with this company. Less than half an hour later, Ruby called. She hung up on me almost immediately when I explained that I had already asked to be taken off the call list. I assumed I would not be taken off the call list, so I called the caller ID number and Ruby answered. I requested the name an number of a supervisor. **** stated that she did not have one. I continued to request a supervisor name and number. **** stated that in order to remove my name from the call list, she needed my account number. I tried to explain that I only requested info- I did not have an account. She replied that she had to have an account number to give me supervisor name. She must have connected me with a supervisor, because someone else began requesting current insurance info from me. I told them it was none of their business at that point- I just wanted to be done with them and no longer wanted ANY info from their company. They are harassing people and are very intimidating!

    First Health Solutions, Inc. is NOT a BBB Accredited Business.

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