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Business Profile

VoIP Phones

Grandstream Networks, Inc.

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1/5 stars

Average of 3 Customer Reviews

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Review Details

  • Review fromAlexander L

    Date: 07/22/2024

    1 star
    Make it easier to be contacted. Prominently display your number. Stop being shady.
  • Review fromJon G

    Date: 07/11/2023

    1 star
    Stay away. They have no support, and no contact information.If you purchase their produces, and you need help, they give you a link to a help-desk site, which requests you create a new account for support. Upon creation of that account you are redirected back to the support/helpdesk login page. Try to login and you are again redirected back to the login page.Try to recreate your account, the site tells you your email address is already in use.Try to reset your password, you receive a password reset email. After password reset, logging into support/helpdesk site again redirects you back to the login page.This company seems to be scamming people out of money and does NOT stand behind their produces. Steer clear!!!
  • Review fromVeronica H

    Date: 03/13/2023

    1 star
    Intimidation and overpriced contract after multiple harassing phone calls to sign contract. Tried cancelling contract but was told it was too late and did not matter whether the contract was signed or not my company was bound by the contract.Setup and installation did not last and do not have internet nor phone service. Cannot find a phone number to call for help.

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