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Business Profile

Lifts

Stannah Stairlifts, Inc.

Headquarters

Reviews

This profile includes reviews for Stannah Stairlifts, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Stannah Stairlifts, Inc. has 7 locations, listed below.

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    Customer Review Ratings

    4.73/5 stars

    Average of 153 Customer Reviews

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    Review Details

    • Review fromDr. Martin Dank

      Date: 02/04/2025

      5 stars
      The technician arrived in a timely fashion, was careful an efficient. After he reviewed our system, he explained his findings carefully and in responded pleasantly and clearly to some questions we had. Stannah is fortunate to have him on their team.
    • Review fromMorton M.

      Date: 02/01/2025

      3 stars

      Morton M.

      Date: 02/01/2025

      Delay in Stannah arranging appointment for a service technician.However, the one that came, *****, was courteous, efficient, knowledgeable.

      Stannah Stairlifts, Inc.

      Date: 02/05/2025

      Hello ******,

      We appreciate your feedback and sincerely apologize for the delay you experienced. At Stannah, we take pride in providing excellent customer service.

      We're glad to hear that our Stannah technician provided great service and that your lift continues to support your independence and safety.

      If you ever need anything, we're always here for you!

      Sincerely,
      The Stannah Team

       

       

    • Review fromRobert S.

      Date: 01/31/2025

      5 stars
      On time, courteous, and well equipped. Checked entire unit, recommended service items and made repairs.
    • Review fromDawn M.

      Date: 01/31/2025

      5 stars
      I was very impressed by the remarkable service I received from **** *****. He was very professional and respectful of me and my 94 year old mother. The customer phone support was very good and I would recommend your product to anyone in need.
    • Review fromJacqueline O

      Date: 01/30/2025

      5 stars
      We are very happy with the installation of our stairlifts. *****, our installer, was a miracle worker. He worked hard for approximately 8 hours and then , very personably, delivered a demonstration to several of us that made the working of the lifts crystal clear. We were very pleased with his performance! And the chairlifts seem to work very well so far!
    • Review fromEd N.

      Date: 01/29/2025

      5 stars
      He was professional, friendly and knowledgeable. He provided a great service.
    • Review fromFritzner D.

      Date: 01/22/2025

      5 stars
      Excellent service. **** ***** was excellent and did a tremendous job. Thank you for your helpful and detailed support.
    • Review fromMaura

      Date: 01/16/2025

      5 stars
      He was professional and knew exactly how to address my problem. Excelent service
    • Review fromLinda B.

      Date: 01/15/2025

      5 stars
      On behalf of ***** , Id like to commend ******** ******* for her excellent customer service! Thank you ??
    • Review fromRenate V.

      Date: 01/10/2025

      5 stars
      The man **** was excellent he did an awesome job!

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