Reviews

This profile includes reviews for Talbots's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Talbots has 47 locations, listed below.

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  Talbots

  1 Talbots Dr Hingham, MA 02043-1551

  
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  Talbots

  800 N Green River Rd Evansville, IN 47715-2471

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  Talbots

  90 Old Orchard Center Skokie, IL 60077

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  Talbots

  2504 Amherst St Houston, TX 77005-3238

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  Talbots

  2669 Edmondson Rd Cincinnati, OH 45209-1910

Review Details

• Review fromChristina R

  Date: 06/13/2025

  1 star
  Talbots has gone downhill fast! I recently ordered a pair of pants online and it arrived in a completely different style and in the wrong size!! I couldn't get through to the returns online so I started a chat which went nowhere until I finally reached a nice enough person who informed me that I would still have to pay the $9.74 S&H. Shame on Talbots. It's over for me.

• Review fromJay J

  Date: 06/10/2025

  1 star
  If I could leave 0 stars I would. I was hired at this company then pushed out! A woman named Azhen went out of her way to get me unhired to get a person close to her hired. I called HR to form a case because I felt that I was being discriminated against. The next day I was taken off the schedule and my replacement was hired. SAME DAY.While this was all unsettling to me I was willing to let HR handle the case. Instead of a resolution to the problem they fired me. They stated that I was aggressive and a disrupting the business. So because I called HR and was said to be aggressive threw text messages IM FIRED. Yet the individual I called HR for wasnt called aggressive? Instead its constantly thrown around that shes new to the country and doesnt understand. Respect and common courtesy is universal. Horrible company to work for if youre looking for equal opportunity and normal respect as a human being.

• Review fromZaur B

  Date: 05/26/2025

  1 star
  Poor customer ******! Charging for *** delivery and instead delivery by other cheap and unprofessional companies! Reach customer servise on phone impassable and when you reach them it unprofessional and useless!! Company think only how to take your money rest not important!! That why all stores get close! Shame ,Shame Shame!!!!

• Review fromMary K

  Date: 05/10/2025

  2 stars
  Always friendly, helpful service but over the years outlet quality dropped dramatically. I no longer shop there. *** bought many inexpensive tees and clothing at ****** that have held up for years.

• Review fromPatricia C

  Date: 02/06/2025

  2 stars
  Quality has gone down hill big time on a number of items especially the Tees. Sweaters are cheaply made. The CEO should concentrate on TALBOTS NOT have her fingers in too many pies! My friends and I rarely purchase much there anymore!

• Review fromCarole D

  Date: 12/02/2024

  1 star
  I received a callback supposedly from Talbots I placed an order but received no confirmation email I checked both my emails and no confirmation I called back and requested to resend email but they said they could not I then requested to cancel the order as I thought it was a scam but they said they could not Wont be ordering from Talbots in the future dont know whether to report suspicious activity or not

• Review fromKatie J

  Date: 08/05/2024

  1 star
  My complaint and experience is exactly the same as ones mentioned before. Be aware of Talbots express shipping. It does not work and is just shy of a scam. The order page states "arrives by" when you place your order and choose Express shipping. I often use this option but have found that the items do not arrive by this date but rather several days later. When you call or chat with Talbots about this they say that it is only an estimate and they refer you to their shipping policy page. This is not mentioned at all when you place your order and spend an extra $18.95. If the order contains multiple items they will often ship one item with express shipping and the remainder of the order with the slowest ground shipping. When you inquire and tell the customer service representatives about this they refuse to reverse the express shipping charge and refer you to their shipping policy page instead of agreeing to honor the "arrive by date". I am a 30 year premier Talbots card holder and I am severely disappointed with their latest practices. Hopefully the BBB can help resolve this dishonest unacceptable practice.

• Review fromYoung Y

  Date: 07/26/2024

  1 star
  We purchased a couple of tops from Talbots.com and upgraded and paid extra on our shipping because we needed it by a certain date. Their checkout page allows you to select and purchase shipping method by offering 3 "Arrives by" dates. It turns out those dates are just random dates and doesn't mean anything according to Talbots customer support team. Once I learned my order will arrive 3 days after their promised date, I reached out to them to find out what happened. Their customer support rep just kept pointing me to their shipping policy page stating 3-6 business days. We told them their checkout page doesn't mention anything about 3-6 business days, and we made our choice and paid extra based on the information (date) they promised on their checkout page. On top of it, we found out they shipped our order via **** ground (cheapest option available) even though we paid for premium shipping and their system states it was shipped via **** priority. All in all, very frustrating experience all around.

• Review fromDiane P

  Date: 07/26/2024

  1 star
  Warned. I ordered a pair a shoes for a wedding. I choose Express Shipping for $19.00. They choose without informing me to ship the item from a store instead of the warehouse. Shoes did not arrive on the stated date. They were posted to arrive 2 days late. Too late for wedding. Do not believe the website on shipping dates even if you pay for it. Horrible shipping policy and not to be trusted.

• Review fromPamela T

  Date: 06/19/2024

  1 star
  I walked into Talbots in *******, *************************, and the store clerks were so interested in their return customers they did not even know I was in the store. I found that their customer service and selling skills are below average. I am a Store Manager from ***********, ** and It was very bad. No hello, how are you doing, or even can I help you? Was it because I was a Black women???????That is the 1st and last time I will ever step foot in that Talbotts store, they are definately raciest !!!!!