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About

About This Business

Wayfair.com provides an extensive range of home-related products, including furniture, decor, outdoor items, and storage solutions. The company offers kitchen and dining items such as tabletop essentials and various styles of lighting. In addition to these, Wayfair.com provides bathroom and bedding products, rugs, and wall decor. Customers can also find appliances and home improvement items on the website. The company assists clients with an efficient online shopping experience and various categories for easy navigation. The business provides services to residential customers.

BBB Accredited Since: 3/10/2003

Years in Business: 23

Photos and Videos

Business Details

BBB File Opened:
3/10/2003
Business Started:
1/1/2002
Business Incorporated:
3/14/2008
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
Joss & Main
All Modern
Dwell Studio
Birch Lane
Perigold
Wayfair.com
WayfairDecor.com
Business Management:
Ms. Karen Macomber, Board Member
Ms. Sandra-Lee Thompson, Assistant Manager
Mr. Niraj Shah, CEO
Mr. Evan Friedler, Associate General Counsel, Regulatory and Government Affairs
Number of Employees:
10000

Additional Contact Information

Principal Contacts
Ms. Karen Macomber, Board Member
Mr. Niraj Shah, CEO
Mr. Evan Friedler, Associate General Counsel, Regulatory and Government Affairs
Customer Contacts
Ms. Sandra-Lee Thompson, Assistant Manager
Mr. Niraj Shah, CEO
Mr. Evan Friedler, Associate General Counsel, Regulatory and Government Affairs
Fax numbers
Primary Fax: (617) 532-6800
Additional Phone Numbers
Other Phone: (877) 877-9293
Other Phone: (888) 561-1934
Additional Email Addresses
Complaint: Email this Business
Inquiry: Email this Business

Additional Information

Payment methods
  • Cash
  • Check
  • Debit Card
  • American Express
  • Discover
  • MasterCard
  • PayPal
  • Visa
Other Resources
United States Federal Communications Commission, Consumer Inquiries and Complaints Division
445 12th Street S.W.
Washington DC 20554
Phone Number: 888-225-5322; TTY 888-835-5322; ASL Videophone 844-432-2275
Fax Number: 866-418-0232
https://consumercomplaints.fcc.gov/hc/en-us
[email protected]
Program Participation
BBB Community Patrons
BBB Community Patrons are like-minded businesses that see ethics as the key factor in creating a stronger, healthier business community.

BBB Community Patrons' additional financial support enables BBB to pursue distinctive, mission-based programs focused on ethics that would not be possible if not for the generous backing from BBB Community Patron Sponsors.

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