Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Musical Instrument Rental

New England Music Supply

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Musical Instrument Rental.

About

About This Business

New England Music Supply specializes in the internet sale of musical instruments and peripherals for rhythm and non-rhythm games.

Years in Business: 15

Business Details

BBB File Opened:
3/9/2011
Business Started:
10/1/2009
Type of Entity:
Sole Proprietorship
Business Management:
Mr. Bobby DeCampos, Manager
Number of Employees:
2

Additional Contact Information

Principal Contacts
Mr. Bobby DeCampos, Manager
Customer Contacts
Mr. Bobby DeCampos, Manager
Additional Email Addresses
Primary: Email this Business

Additional Information

Payment methods
  • Check
  • American Express
  • Discover
  • MasterCard
  • PayPal
  • Visa
Refund and Exchange Policy
New England Music Supply states their refund/exchange policy is as follows;
Items that are in original packaging, qualify for a 14-day policy (less shipping), and are subject to a 14% return/restocking fee. (These are fees incurred at the vendor level that I have to pay for the item being returned) Shipping is the responsibility of the customer. Items that are not in the original packaging, but are otherwise undamaged, qualify for the same 14-day policy, and are subject to the same 14% return/restocking fee, but refunds will only be issued in the form of store credit, as these items cannot be returned to the vendor. We are not responsible for items that arrive damaged, so please package your items safely if they are not in the original packaging. Items that are damaged will unfortunately not be allowed a refund, unless it can be proven and qualified with the vendor that a product is damaged due to a manufacturer's defect or fault in craftsmanship.
Business Categories
Musical Instrument Rental

More Resources

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.