Reviews
This profile includes reviews for Citizens Disability, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 2,550 Customer Reviews
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Review fromLorraine F
Date: 08/24/2022
1 starLorraine F
Date: 08/24/2022
I'm going to start calling them back every single day
Citizens Disability, LLC
Date: 08/25/2022
Dear **********-We are sorry for the inconvenience we are adding your number to our DNC list, this can take 24-48hrs to take effect.Sincerely-Citizens DisabilityReview frommary s
Date: 08/22/2022
1 starmary s
Date: 08/22/2022
Daily or twice a day calls. When I block the number they simply call from another number.Citizens Disability, LLC
Date: 08/23/2022
Dear ********************-We are very sorry to hear about this inconvenience. We are adding your number to our DNC list, this can take 24-48hrs to take effect.Sincerely-*****Review fromLeslie G.
Date: 08/21/2022
1 starLeslie G.
Date: 08/21/2022
I am on the *** list. I wanted to find out who the business was so I waited to talk to a real person. 1. The lied to me about what they could do for me. They said they could get me more money for my disability. That was a huge lie. 2. They want your insurance info so they can connect you to a different company. They want to mail your meds in individual packets for every day. 3. I have asked REPEATEDLY for them to stop calling. 5. I have blocked every number they call from. Which doesn't matter at all. 6. Since they keep calling repeatedly even after I told them I was on *** AND AFTER I was put through to the second company who said that they know "nothing" about what the first caller says!!!7. I already received another call just now. I think I am going to contact a lawyer. This is a HORRIBLE company with no *** list honor. I'm done being harassed. I only answered to find out the name of the company and what they wanted. Maybe I will answer again and record it for my lawyer.Citizens Disability, LLC
Date: 08/23/2022
Dear ************************-We are very sorry for this inconvenience. We are adding your number to our DNC list, this can take 24-48hrs to take effect.Sincerely-*****Review fromCynthia L
Date: 08/17/2022
5 starsCynthia L
Date: 08/17/2022
I am continuously receiving calls saying I applied for disability. I did not nor am I disabled. They get my voice mail and hear they must have the wrong person yet the continually call. I think this is a scam so I WILL not call them back.Citizens Disability, LLC
Date: 08/18/2022
Dear **************- We are very sorry for this inconvenience. I have located a file under your name and have deleted it and added your number to our DNC list. This may take 24-48hrs to take effect.Review fromKimberly P.
Date: 08/05/2022
1 starKimberly P.
Date: 08/05/2022
Citizens disability is a joke they are a call center and no one nos what there doing stay away from this place they will not win your caseCitizens Disability, LLC
Date: 08/09/2022
Hi ********, we are sorry that the outcome of your case was not to your satisfaction. Although we have client services representatives available to answer client questions, we are not simply a call center. We have an advocacy department dedicated to fighting for our client's disability benefits, and you had an attorney on your team working for you during the course of your claim. If you have any other questions or concerns, please do not hesitate to contact us.Sincerely-Citizens DisabilityReview fromMichael S
Date: 08/04/2022
1 starThis company is totally predatory. Robo calls multiple times a week sometimes multiple times a day. From many, many, many different numbers. Blocking the numbers does no good. BBB needs to do something about this. If not, the federal government needs to fine them heavily. I am on the *** list doesn't seem to matter to them. The are worse then the car *************** who never stop either.Review fromJack F.
Date: 08/04/2022
1 starJack F.
Date: 08/04/2022
I received a call from what sounded to be an ****** call center. The person had a very thick ****** accent and was very hard to understand. He was attempting to sell me a service where Citizens Disability, LLC would coach me through filing either a disability claim or social security claim. I pointed out to the person I was not disabled nor did I qualify for Social Security but he assured me that didn't matter, they could help me get either or maybe even both. I asked him point if he company was offering to assist me in defrauding the US government out of benefits and he said yes. I hung up on them at that point. I don't know exactly what their schtick is but I want no part of it.Citizens Disability, LLC
Date: 08/05/2022
Dear **************, We are very sorry about this, WE DO NOT try to scam SSA. We are a reputable company. If you could please provide a phone number for you as we can not locate you in our system, I would be very happy to help.Sincerely-*****Review fromCarmelle A
Date: 08/03/2022
1 starCarmelle A
Date: 08/03/2022
Like others say, they will NOT stop calling. To what end? I dont want your services and you are harassing a number that is on the Federal Do Not Call list. You should be prosecuted.Citizens Disability, LLC
Date: 08/05/2022
Dear **********************- We apologize for this inconvenience. In order to assist you further, I would need a phone number to see if it is us calling. You can email and I will investigate further.Sincerely-Citizens DisabilityReview fromK. B.
Date: 08/02/2022
1 starK. B.
Date: 08/02/2022
Calling my wife's phone constantly and using "ghost" numbers. We have been told that her number was already on the *** list. Just tried calling the main number and got hung up on the first try. My wife is a nurse and her phone gets called constantly by CitizensDisability and each time it is a different agent. They keep trying to get *******, my wife is not a ******* and she has told them each time to remove her number. BTW, we have NEVER done business with this company.Citizens Disability, LLC
Date: 08/03/2022
Dear ****************- We are very sorry for this inconvenience. In order for me to look into this, I would need a phone # to investigate. You can email me and I will look into this for you.Sincerely Citizens DisabilityK. B.
Date: 08/05/2022
The phone number in question 8**SSN** and the person they are trying to call is ***************************. The calls have still continued.Review fromJ. C.
Date: 07/25/2022
1 starJ. C.
Date: 07/25/2022
What a horrendous company. I have received many calls monthly, some twice a day. They ask a series of personal questions in an effort to see if you qualify for disability benefits. I gave all the answers expected so I could get a real person on the line and was then transferred to someone in a foreign country. I asked that I be removed from the call list. She hastily said yes and hung up. The calls continue. ********************** should be investigated and fined by the **** I am not sure why it hasn't happened as they make it clear who they are.The funny thing is, I own my own disability firm. This type of smarmy practice puts a stain on those who do this honestly.Citizens Disability, LLC
Date: 07/26/2022
Dear ******************, I have been alerted to your BBB review and am attempting to respond; however, I cannot locate you in our system. If you would please provide your telephone number so that I can add it to our internal DNC list, and respond to your complaint. Thank you, *****
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