Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Repossession Services

Skyline Recovery Service, Inc.

Reviews

Customer Review Ratings

1.25/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromGrace F

    Date: 01/10/2025

    1 star
    My vehicle was repossessed on 11/13/24 and upon retrieving the vehicle on 11/15/24 I noticed that the back of my vehicle was damaged. I submitted all the relevant documents for the claim and waited for someone to see the vehicle. That just happened today 1/10/25. Now they are telling me the damages did not happen on their property. This is such a lie and now I have a damaged vehicle that was not damaged before they took it.
  • Review fromSotiria B

    Date: 09/07/2023

    1 star
    They stole and ransacked my truck and stole money I had in my truck. All my compartment were open and everything was thrown around. They wanted me to have an appointment when I was there to sign a piece of paper to get my truck. I had to yell at the kid to give me back my truck or Im taking it.
  • Review fromMadeline P

    Date: 08/02/2023

    1 star
    This company is just in the business of racking up your daily storage bill. Tried to call multiple times a day with no luck.. a business with no answering machine at that , They barely pick up the phone. I had to call Regional acceptance to assist me in helping me get some sort of solution so I can get my car back. Some guy finally answered and was very arrogant and *****. I was frustrated of course on day 3 and made him aware of my frustration. He couldve cared less and said look what Im gonna do and hung up the phone on me. My experience with them along with reviews about them on ****** is just plain disappointing
  • Review fromMARISOL R

    Date: 04/25/2023

    2 stars
    My SUV was repossess on 04/21/2023 all my belongings including my purse was in there. Monday came i when thru all the channels, paid the bank etc. When it came down to picking up my SUV in the ************* location nobody was answering the phone so luckily i knew what location where it was thru a friend. When arriving there was a black guy in a towing truck with a young kid or girlfriend, i called him over and he was driving ridiculously. I told him that i was there to pick up my suv, he was so rude and unprofessional, with a attitude. He said the place don't open until 10:00am, it was only 5 minutes away so i said i will wait of course the time came he ended opening up. His pants down his a** looking unprofessional just like his attitude no customer service at all. When to the office never turn on the lights taking his sweet time until another worker walked in and took over, much nicer person with great manners.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.