We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cabinets

Seacoast Cabinet LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinets.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I worked as a designer at Seacoast Cabinets for a year and a half. While working there I prepaid for some cabinets that I never ordered. The check was for $13,580 and was cashed July 22nd. I resigned on Oct 3rd and informed ***** *******, the owner, that I would need that money back as I was no longer going to need those cabinets. He agreed. I told him I was willing to receive payments over the next 3 months. He agreed. I owed him some money from extra add ons to a kitchen I had just completed and would deduct that amount from the original payment for bookcase cabinets. So the new total he needed to reimburse me for was $11,201.66. On Oct 17th I wrote him an email saying that I needed to move my last day working at the company to Oct 25th, and stated this in writing. He responded, "Got it. Sounds good. Thanks". My last day we spoke about the reimbursement and he assured me he would return my money. I have not received a dime. Dec 2nd I emailed again about not receiving any payment. He responded on Dec 6th that he would be sending me a check between $2,500 and $5,000 the week of Dec 9th. On Dec 20th at 11:00AM I texted him to inform him that I had not received anything in the mail and asked nicely when I would be getting a check. he did not respond. On Dec 21st at 12:35PM I sent another text saying I was starting to feel like he was purposely avoiding me and now I was doubting his integrity with the lack of any payment and lack of communication from him. His response was immediate at 12:45pm, "I don't really f****** care what you think of me ... Considering I had been more than patient and tried to work with him on repayment over time I was naturally angered by his response. I then texted him back at 8PM after I had some time to digest it all that his choice to stonewall me and use vulgarities had exhausted my patience and told him I wanted the full $11,201.66 paid in full or I would contact the BBB and police. I still have not received any $ .

    Customer Answer

    Date: 01/23/2025

    I have not heard from the business in response to my complaint. Not a word of communication since his last "f" you text. I was visiting a shop next door and stopped into the showroom today (texting my friend beforehand to ask if he was there - he wasn't there) They say that they are slammed with work - so apparently money is coming in. But clearly he does not want to repay me with any of those profits.

Seacoast Cabinet LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.