Reviews
Customer Review Ratings
Average of 4 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromRonald A
Date: 09/27/2023
5 starsMy now girlfriend and I instantly bonded on our first coffee meeting. We had so much to talk about and found that we had a lot in common. We highly recommend Mass Match.Review fromDeirdre H
Date: 09/18/2023
5 starsI am so grateful that Lani introduced me to my husband. We will be celebrating 14 years together in November. I had used other dating services, but Mass Match offered a personal touch. It was comfortable meeting with Lani in person rather than putting personal details in an app. Although we lived in the same area, I don't know that I would have ever met my husband if I hadn't used Mass Match.Review fromCate D
Date: 09/18/2023
5 starsCate D
Date: 09/18/2023
My fiancé and I met through Lanie three years ago and we can’t say enough good things about her and her services! Within a month of signing up for Mass Match, Lanie had matched us and it is a true match made in heaven. Our initial interviews by Lanie were thorough, thoughtful, congenial and, as evidenced by our impending marriage, successful! Lanie knows what she’s doing and we both endorse her services 100%. Give her a call!
Mass Match, LLC
Date: 09/19/2023
Thank you so much, ****. I am just delighted by your happy news.Take good care of yourselves and each other.Warmly,LanieReview fromKathy M
Date: 01/24/2023
1 starKathy M
Date: 01/24/2023
The owner is very rude and unwilling to compromise on a meeting place for new clients. I get nervous driving into downtown Northampton and wanted to meet her at a local diner just outside of the city center. She refused and made fun of me for being afraid of driving in the city center (I had a car accident there years ago and it haunts me still). I did get my money back but I never recommend this company to anyone. The owner is rude, nasty and condescending to potential clients.Mass Match, LLC
Date: 01/25/2023
Hi,I'm sorry ***** feels this way. Last time we spoke was before ***** and she was upset I wouldn't drive to some place she wanted to meet me. I was in my early 70's then and didn't like to drive any more than she did. At the time, I had a certain accessible and lovely meeting place with lots of parking that was comfortable for me and my clients. People loved going to La Fiorentina which is now sadleyno longer in that location. Of course this was a long time ago and now I don't meet people in person anymore anyway. I'm way too busy, older, and phone meetings have worked out fine. I'm not sure why ***** is writing after all this time and I'm sorry I wasn't able to accommodate her.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.