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Business Profile

Plumber

Premier Plumbing Heating & Air Conditioning

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

3.67

Average of 3 Customer Reviews

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Review Details

  • Theresa G

    Date: 03/05/2024

    We had a serious leaking issue with our upstairs toilets. I called **** and within 15 minutes he called me back and ****** was at our house to do the repairs within the hour. ****** quickly diagnosed the issue and then fixed it for us, went and got us the new toilet and installed it all within a few hours. Both **** and ****** are very professional, knowledgeable and personable. We were very impressed with the work and customer service was A+! I would highly recommend **** and ****** for any plumbing work!

  • Doris L

    Date: 01/31/2024

    *********************** from Premier Plumbing was hired by ***'s Home Improvements to remodel my bathroom. Everything Premier Plumbing touched had to be done over again. The stem on the diverter for the shower was installed backwards. The plumbing under the sink was not only left looking unfinished but there was a leak that was not detected when **** left. Due to lack of planning on ****'s part he did not relocate the water shut off to accommodate the appropriate water shut off location for the skirted toilet. The skirted toilet was mounted off center 3/4" and jammed so far in to the original water shut off pipe **** just hacked out a piece of the collar of the shut off so that it would fit. The Toilet install needed to be done over and the water shut off relocated to the correct location. The heater element was installed too close to the wall it had to be done over but the element was also installed at too much of a "slope" which leaves part of the element showing below the heating element cover. The shower bar was installed 1/2" out of plumb and when brought to ****'s attention his response was "Sh*t happens man"...Really!!!!! We did accept it because at this point Premier plumbing was making so many mistakes we just wanted him out of here never to return. **** kept telling me the bathroom supply store "saw me coming" because I made the choice to buy "high end fixtures". He felt that my house was not "high end" enough to warrant those fixtures. We have since hired my long time plumber to fix the shower drain because the work that **** did leaked. Now we are having the job done correctly. My suggestion is to run far and run fast. I also have documentation to back up all of the mistakes that were made.

  • Cong W

    Date: 10/23/2022

    We hired **** for gas boiler work, replacing boiler circulating pumps, pressure relief valves, removal of an old unused hot water tank, general maintenance of a gas boiler etc. I could summarize ***** work as follows: quality, efficient, and effective. Additionally, **** and his assistant are cordial and professional. The cost for the work is reasonable and **** did what he said and said what he did. C. W **********, **

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