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Business Profile

Solar Energy Parts

Boston Solar

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Solar Energy Parts.

Reviews

Customer Review Ratings

3/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromAndrew H

    Date: 01/23/2024

    1 star

    Andrew H

    Date: 01/23/2024

    Boston Solar has a great presentation and are extremely knowledgeable. However, they are by far the most expensive and I don't see the added value in their inflated prices. They pride themselves on customer service yet, price ***** more than the other 4 companies I met with. ******* I worked with also belittled other companies in an unprofessional manner saying the other quotes received were laughable. They also say they offer a Veteran discount but it can't be applied to any other discounts so essentially the answer is no... they do not provide a Veteran discount. I was hoping to move forward with them but unfortunately was extremely disappointed. I highly advice others to shop around so you don't end up paying thousands too much.

    Boston Solar

    Date: 01/24/2024

    Hello ******, thank you for your feedback regarding your sales consultation with us and apologies that your expectations were not met.  As you mentioned, we do pride ourselves on providing industry leading customer service as well as top quality materials and workmanship by our in-house installation crews.  We understand that some other companies may offer lower cost contracts, but feel strongly that our pricing fairly represents the quality of the product and service delivered.  We regret that we were not able to move forward together, but wish you the best with your prospective project.

    *******************************
    Customer Experience Manager
  • Review fromMargaret R

    Date: 07/25/2022

    5 stars
    Maybe people just use this to complain but we have nothing but praise for this company. Two other people in our neighborhood have used them - we all feel the same. They did our solar panels and were amazing to work for. We have not paid a **** since they did this. They helped us get our tax credits and get the financing. In fact, what we make from SRECs and what we save on our ****, puts us in the positive. We make money on our solar panels and we credit them for this. They explained how buying beats leasing - and they are totally right there. Any time we have a question, they are right there to help. If you are getting solar, go with them. Others in our neighborhood that went with other companies have not had this same positive experience.

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