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Business Profile

Home Health Care

M&F Health Services and Support LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Health Care.

Information and Alerts

BBB RatingF

Reasons for rating

  • Unauthorized use of BBB name or trademarks

Alert Details

This business has 2 alerts.

Misuse of BBB Name and/or Logo

This business has a history of violating BBB's name and logo policy and has falsely stated BBB accreditation (or membership) in an unauthorized manner, despite BBB's efforts to get the business to cease using BBB's trademark. This use of BBB's trademark constitutes trademark infringement and is a violation of trademark rights of the International Association of Better Business Bureaus, Inc.

Government Action: BBB reports on known government actions involving business’ marketplace conduct:

Commonwealth of Massachusetts vs Felix Mercedes

On April 1, 2024, Attorney General Andrea Joy Campbell announced that Worcester County Superior Court returned indictments against four individuals including the owner of M&F Health Services and Support LLC., Felex Mercedes.  Others charged, Elizabeth Betances Rosario, Yaneris Mercedes De Rivera, and Yenifer Barrera, all of Worcester, were indicted on two counts each of Medicaid False Claims   The defendants allegedly billed over $500,000 to Mass Health for service that were not provided by personal care attendants, home health aides or Adult Foster Care caretakers.

This matter is pending.

For more details go to  https://www.mass.gov/news/ag-campbell-announces-indictments-in-worcester-based-home-health-medicaid-fraud-scheme

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