Reviews

This profile includes reviews for Len The Plumber, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Len The Plumber, Inc. has 8 locations, listed below.

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  Len The Plumber, Inc.

  1552 Ridgely St Baltimore, MD 21230-2013

  
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  Len The Plumber

  7 Chelsea Pkwy Ste 709 Trainer, PA 19061

  
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  Len the Plumber

  Horsham, PA 19044

  
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  Len The Plumber, Inc.

  2091 Springdale Rd Cherry Hill, NJ 08003

  
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  Len The Plumber

  6598B Fleet Dr Alexandria, VA 22310

  

Review Details

• Review fromRon H

  Date: 09/28/2023

  1 star
  This company is an ABSOLUTE SCAM. They wanted $600 to replace 6ft of pvc pipe. I laughed at the absurdity. DO NOT USE AND TELL ALL YOUR FRIENDS.

• Review fromMorgan W

  Date: 09/20/2023

  1 star
  Thank you to Len the Plumber for saving me thousands of dollars by being so unprofessional that I learn how to repair toilets myself.
  Larry B****** was the most unprofessional and rude technician I have ever had the displeasure of speaking with. After quoting me over a *thousand* dollars to repair a leaky toilet and telling me I needed to replace things that didn't need to be replaced like the supply line, I calmy asked why it was so expensive because it didn't make sense to me that it would cost so much to repair. He proceeded to question my intelligence, questioned what I did for a living, why I'd called a professional if I wanted to ask questions, and told me to never call them again.
  I will gladly never interact with this company again. $29 and a couple hours later I learned some new skills and repaired the toilet replacing the fill valve, flush valve, and the tank-to-bowl gasket. Thanks for teaching me some new skills that will save me thousands of dollars over my lifetime and a warning to anyone who has the unfortunate experience of interacting with Larry B******.

• Review fromSandy L

  Date: 09/19/2023

  2 stars
  First time using this company very disappointed in customer service. We paid this company over 21000.00 for a new kitchen drain pipe and a sewer linear. They convinced us to get a whole home service agreement for 16.59 a month with which we saved 4500.00. After that we had a problem with our hvac not working called for service that claims you get same day service guarantee,priority service which we did not receive. Yes they gave us a discount but they made way more off of us So they didn't live up to the contract so I wanted to cancel and they tried to intimidate me by telling me I would have to pay back the discount we got. Needless to say don't use Len the plumber customer service is terrible took them 3 months to respond to my calls and emails.

• Review fromDavid K

  Date: 09/19/2023

  1 star
  Was charged 800.00 to install a valve to shut off water to tell I had a leak outside that took him about 15 minutes to do. Also to install a hole house filter for 200.00 another 15 minutes.another plumber came and told me I was overcharged. Called Len the plumber and was told they would call back to talk about it Haven’t heard back.

• Review fromChristine C

  Date: 09/15/2023

  1 star
  On two different occasions Len the Plumber scheduled a technician to arrive at my home between 5pm and 8pm and both times no one arrived. Furthermore, they never called me to tell me that no one would be coming. I found out both times because I called to ask if someone would be coming as scheduled, and both times when I called they said no. Len the Plumber failed twice to keep their promised appointments and failed to communicate it both times. I am so disappointed in this company.

• Review fromDavid H

  Date: 09/15/2023

  5 stars
  Len the plumber started a service contract with me. But I didn’t realize I had one already with BG&E when I contracted then they told me I needed to not call by phone to do it . Had to be email. I have done that 3 times and this is the 3rd month .they are stilll taking money out of my bank account please help

• Review fromKaren B

  Date: 08/31/2023

  5 stars
  I’ve been having a problem with my air conditioner and decided to call Len the Plumber since they’ve always done well with any plumbing issues I had. I called on Monday and Daven ***** came out on Tuesday to fix one of my units and scheduled an appointment for Thursday to replace the other unit. On Thursday morning John *******, Richard and Anthony ****** came out. The unit needing to be replaced was in the attic with pull down stairs in my master bedroom closet so not an easy task. The three gentlemen did an excellent job, they put down plastic on the floor and carpet, removed the old unit and put in the new one. They were friendly but very professional and I am very pleased with the job, they even vacuumed the area after they were done

• Review fromTerri J

  Date: 08/31/2023

  1 star
  Horrible Horrible!! Do not use. How can you charge over 900 labor for a job that cost 25.00 in parts and was only there for 20 minutes. Just for a flapper replacement. And i don't think a new flapper was even put in, Does not look brand new. This was done at my parents house who were taken advantage of. Never again will this place be called. Watch out... They will take advantage of the elderly.

• Review fromJAMES L

  Date: 08/17/2023

  1 star
  Len the ??Plumber is a predatory business and here is the reason why. I had Len the Plumber come to my home 3 different times within 7 months. The bathroom toilet upstairs would leak through the sealing of my living room wall. I called them to come and pull the toilet and find out why it was leaking. The so called plumper snaked my sewer line so he could charge me $475.00. He put a new wax seal under the toilet reinstalled the tiolet bowl. That did not solve the problem. Again for the 2nd time Len the plumber came to my home and did the same job. This time they charged me $680.00 he removed my steel water supply line and get this he put on a plastic water supply line. The water supply line was no broken,it was not the issue. You don't fix something that is not broken? So I call Len for the 3rd time to come fix my tiolet they charge me get this $780.00 and all he did was snake my line and put on a wax seal under the tiolet. I got fed up I pulled the tiolet and solved the problem. I bought a tiolet flang kit and a rubber gasket seal and installed it under the tiolet.I HAD TO FIX IT MYSELF. If you are handy and have tools do NOT LET Len the Plumber into your Home. The last guy even tried to sell me a wall repair sevice knowing that he did not fix the problem. Why would you spend money to repair a wall knowing it's going to leak? The only thing LEN ThePlumber is good at is swiping your credit card ad running to the next victim. They don't deserve a Star period. I gave them 1 Star if I could I would leave it blank .This is a predatory business I would stay away from having them do any kind of work.

• Review fromCarolyn Elizabeth T

  Date: 08/13/2023

  1 star
  Was charged $408 for an estimate of water leaks in my basement. No actual work was completed.