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Business Profile

Publishers Periodicals

Money Map Press, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Money Map Press, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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    Customer Complaints Summary

    • 36 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:09/28/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      08/01/22 PURCHASE AUTHORIZED ON 07/30 PSV* Warlocks War XXX-XXXXXXX MD SXXXXXXXXXXXXXXX CARD **** $372.56
      I requested a refund before 30 days expired, four times without any action from Money Map Press. A guaranted refund would be issued if I had completed required classes. A response was sent, but 4 or 5 days later, saying I had not completed certain requirements. I noticed I was not given credit for several of the classes that I had completed. I tried to get this cleared up, but a response was sent again saying the same thing, only this time, I was not given any credit for even more classes that I had completed. I tried to clear this up, by seeing if I could access some of the classes; however: none were accessible except one. I tried to contact someone in customer service . She said I would have to prove I had completed the classes. Now this was impossible because the error is on Money Map Press's end. Almost all credit had been erased on their computer. I would like the refund of a month's service of 372.00.

      Business Response

      Date: 11/16/2022

      Business Response /* (1000, 9, 2022/10/17) */
      Hello,

      We have issued you a refund in the amount of $372.56, which was processed on October 4th and should have reached you within 5-7 business days of that date. This would have been returned to the form of payment you used to make the original purchase.

      If there's anything further we can do to bring this matter to a close, please don't hesitate to contact us at ****************
      Sincerely,

      Money Map Press Customer Service Team

    • Initial Complaint

      Date:09/13/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In January 2021 I purchased a lifetime subscription to Nova-X Report which I did enjoy. In July of this year however that service was discontinued, shut down. I asked for a refund because I was only a member of a lifetime service for a year and a half! They told me no! The only thing they said they could do was transfer me to another service with a lifetime membership, Fast Fortune Club. I said yes at the time, but I really don't care for this service at all, and I would like a refund, $149.00. I thought Money Map Press was a reputable co but now I realize they just want to keep taking my money. I have another lifetime membership thru MMP for another service (Money Map Report only 2 years in) $295 and am requesting a full refund on that as well. I don't want to go thru this again when that service "goes away" and want to cut ties with MMP forever! They really are bad! Total refund - $444.00

      Business Response

      Date: 09/20/2022

      Business Response /* (1000, 5, 2022/09/20) */
      Hello,

      We have issued you refunds for your subscriptions to Money Map Report ($295) and Nova X Report ($149). The total refund amount is $444. This will be returned to you in the next 3-5 business days via the form of payment you used to make the original purchase.

      If there's anything further we can do for you, please don't hesitate to contact us at ***************

      Sincerely,

      Money Map Press Customer Service Team


      Consumer Response /* (3000, 7, 2022/09/28) */
      (The consumer indicated he/she DID NOT accept the response from the business.)
      It has been 7 business days and I still have not received my refund of $444.00 like they said in their response and also like they said in a voice mail message directly to me. You can't just say you are going to do something and then not do it!

    • Initial Complaint

      Date:09/12/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On April 23, 2022 I paid $2,169.24 to PSV*Profit Revolution on my credit card Reference number XXXXXXXXXXXXXXXXXXXXXXX. This was to become a lifetime member of this service. I was a monthly member and liked the trades I was getting on the SPX I was getting 1 trade every day. Based on this I became a lifetime member. This month PVV* Profit Revolution started a new service to sell based on the SPX daily trades. They got too greedy to sell the SPX daily trades. What they did is to cut the lifetime members to 2 trades a week, Wed and Thu. This is not what I signed up for I was getting a trade every day and that is what I paid for they switched the service to try and sell a new service to new customers and cutting the service to the lifetime members. This sounds like a bate and switch ploy. I reached out to them and they basically told me too bad.

      Business Response

      Date: 10/25/2022

      Business Response /* (1000, 5, 2022/09/20) */
      Hello,

      We have tried several times to contact you regarding this complaint and have sent an email to the address on file, but have not been successful in reaching you. not been able to leave a voicemail.

      If you could contact us at the information included in our email, or at our customer service line at ************** we would appreciate the chance to speak with you further about this case.

      Sincerely,

      Money Map Press Customer Service Team


      Consumer Response /* (2000, 7, 2022/09/26) */
      (The consumer indicated he/she ACCEPTED the response from the business.)

    • Initial Complaint

      Date:08/08/2022

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I became interested in a product called GUAC. Merchant advertised that all that was needed was $50 and a checking account. Not true. Actual cost of signing up came to $136.74 which I paid with my Bank of America credit card. Full registration required that I pay more money which I greed to do the minimum of $250 and gave my Citicard credit card information. I was shocked to find out that they did not do as agreed and charged my credit card with $2,067 without my permission - so I called right away to find out WHY and the person hung up. I called right back to let them know that I wanted to cancel EVERYTHING. All they said was "fine". I immediately filed a dispute with both Bank of America and Citicard. BofA gave full credit of $136.74 but Citibank is asking for a cancellation number which I don't have. I again called the merchant and they are putting it back to Citibank saying it's their decision. That is the reason for my calling this transaction a FRAUD because Angels and Entrepreneurs did not have my permission to charge $2,067 to my card. If the registration fee was returned the $2,067 should also be refunded. Correct merchant number is 866/XXX-XXXXI need your help.Attachments: Signed letter with CiticardRefund of registration fee ($136.74) from Bank of AmericaAdvertisement from Angels and Entrepreneurs

      Business Response

      Date: 11/02/2022

      Business Response /* (1000, 10, 2022/09/26) */
      Hello,

      We issued you a refund in full in the amount of $2,067.00 which was processed on 8/22 and should have reached you within 5-7 business days of that date.

      If there's anything further, we can do for you, please don't hesitate to contact us at ***************

      Sincerely,

      Money Map Press Customer Service Team

    • Initial Complaint

      Date:07/20/2022

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In 2017, I subscribed to the Nova X Report on a 1-month trial basis. During that month I upgraded the service to a 1-year membership. Then within a few months, I upgraded to a lifetime membership. I believe my total costs for the Nova X Report was around $495 plus $19.99 a year for the last 5 years.

      I also signed up for a Money Calendar Alert options trading service to receive one options trade each week and then upgraded to Money Calendar Pro to receive 2 options trades each week. I then purchased a lifetime Money Calendar membership. I believe my total cost for the Money Calendar Memberships was $3,000. Plus $195 a year for the last 5 years.

      It has been a complete disaster, as I've expressed many times over the past 6 years. When the membership began I was supposed to receive 2 options trades each week. None of the guarantees were honored. Guarantees of making double my money, guarantees of being satisfied or my money back, guarantees of getting a trip to Florida to meet Tom, guarantees of a free ticket to a financial conference, et cetera.

      I expressed this when I called in asking for my money back in 2017, 2018, 2019, and 2020. In 2019 I also was only receiving only 1 options trade a week. Then, when Covid broke out I only received 1 or 2 trades a month! I called in and asked if my membership could be traded into a different service such as the cryptocurrency trader. I also asked that same question again in 2021. Now, the Money Calendar service has evolved into the Fast Fortune Club and most of the trades are losers.

      What I would really appreciate is a refund of $4,000. I haven't made money with the money calendar alerts. In fact, with options trading from the alert suggestions, I'm down over $15,000 when I should be up over $30,000! It'd be very nice if they honored those guarantees and doubled my money.

      Of course, I know they may not be able to do that. Therefore, I would be happy to receive a full refund of my Money Calendar membership fees.

      Business Response

      Date: 10/24/2022

      Business Response /* (1000, 5, 2022/08/04) */
      Mr. Coffman,

      We are glad we were able to speak to you directly and satisfy your concerns with your subscription.

      If there's anything further we can do for you, please don't hesitate to contact us at ***************

      Sincerely,

      Money Map Press Customer Service Team


      Business Response /* (1000, 13, 2022/09/01) */
      Please our response from more than four weeks ago.

      Sincerely,

      Money Map Press

    Money Map Press, LLC is NOT a BBB Accredited Business.

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