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Business Profile

Telecommunications

Carrier Level 3 Communications LLC MD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telecommunications.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/04/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Good morning, for months I have been receiving numerous calls from ********************** an other. Sometimes I don't answer but when I do I tell them the person they are trying to reach is not on this number and please remove it from their records. they continue to call 8-10 times daily. I called back yesterday 12-3-2024 and spoke with a man and told asked him why he keep harassing me when I have numerous times told him this number do not belong to the person he is trying to reach. His reply was he keep calling because I keep hanging up and he is not harassing me. I replied you are because I have told you many times to remove this number. I hung up. Just this morning that same number has started calling as early as 8:15am. To me this is harassment. I need them to stop.

    Customer Answer

    Date: 12/05/2024

    Thank you for your timely response, just today already I have received 6 calls from this company. I don't know why they keep calling. no messages and I can always hear the click when they put the recorder on. I need them to stop. Its causing anxiety. Calls starts as early as 8:30 am. 

    Customer Answer

    Date: 12/05/2024

    Thank you for your timely response, just today already I have received 6 calls from this company. I don't know why they keep calling. no messages and I can always hear the click when they put the recorder on. I need them to stop. Its causing anxiety. Calls starts as early as 8:30 am. 

    Customer Answer

    Date: 12/30/2024

    Good evening,

    Thank you very much for your response. Even though the company did not respond to you, the calls has stopped coming. last calls were December ****** on that day I received 21 calls from them.  I have not received any more. Thank you very much. If anything pops up again, I will surely let you know.  ***** ******** ID ********.  Happy New Year .

Carrier Level 3 Communications LLC MD is NOT a BBB Accredited Business.

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