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Business Profile

Home Builders

CD Reed And Sons Associates

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/16/2024

    Type:Service or Repair Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a house from this business who completed a new build. Under md workmanship warranty due to the house being under 2 years old and purchased under 2 years ago *** contacted the builder and agent ******* **** (agent) (builder/husband) ***** **** in reference to mold found in the upstairs bathroom, peeling and displacement of drywall and tile, and electric problems in the house. Ive contacted them numerous times along with my agent with response of we will send someone out and never have. I also had to get a new condensation pump installed under warranty which failed 4 months later and while yes it passed the 1 year warranty the original fix was made under warranty and the fix was a lemon of a pump and per law needs be replaced under the original warranty claim. No resolution or contact has been attempted by the builder or agent and *** had to use my own money and services to fix these issues which is violating contractor and warranty laws

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