Reviews

This profile includes reviews for Center for Vein Restoration's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Center for Vein Restoration has 90 locations, listed below.

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  Center for Vein Restoration

  7474 Greenway Center Dr Ste 1000 Greenbelt, MD 20770-3500

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  Center for Vein Restoration

  19735 Germantown Rd Ste 330 Germantown, MD 20874-1231

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  Center for Vein Restoration

  19450 Deerfield Ave Ste 150 Leesburg, VA 20176-8424

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  Center for Vein Restoration

  8316 Arlington Blvd Ste 515 Fairfax, VA 22031-5216

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  Center for Vein Restoration

  850A E Main St Ste 208 Purcellville, VA 20132-3163

Review Details

• Review fromLisa J

  Date: 05/28/2025

  1 star
  These people will file claims not authorized by you to your insurance over and over again for medical-grade equipment that you did not authorize. They will sign you up for subscription services for compression socks and never remove you from the subscription even after multiple requests to be removed from insurance. They will continue to tell you they will take care of it and never do. DO NOT USE THIS COMPANY!

• Review fromSarah A

  Date: 12/07/2023

  1 star
  First & only Aptmt, requested my full medical record including copies of imaging w/receptionist before the test and after the test. Appointment was for imaging. Date of service no diagnosis or copies of records. Called same day, requested records & numerous follow up phone calls. Employees stated private med records sent via snail mail. Stated sent them via link October 6.Called to inform them could not open link. No records attached. Employees make false statements, say they do not have provide full med records (images) w/o specific detailed request images separately. Images ARE medical record. 67 days later, loaded "interpretation" w/diagnosis patient portal; after told they are breaking federal law. Given number vendor Philippines to contact org in Georgia for disc to be mailed. Person called to pick up disc @ dr ofc. Called back - They lied - no disc was there. THEY Requested my medical records (disc) be mailed to 1 of their offices, Not me. 71 days & continue to lie & state didn't request images specifically by requesting ALL medical records. Stated they do not have to provide directly. Doctor stated would treat each vein separately & I'd have to make several visits, found suspicious given my previous treatments. Goal was to charge the insurer as much as possible without providing medical records/ written diagnosis. Lies, misrepresentation & the attempt to defraud my insurers by prolonged treatment without a written diagnosis day of apptmt is astounding. Staff continues to lie & misrepresent the truth. I JUST WANT MY RECORDS!!! Insurers pay for new test OR - may have to pay out of pocket insurers already paid for these tests & I have to do them again as soon as possible due to the risk to my health. I just wanted them to give me my records:(. In my case my cardiologist referred me to a new care provider as my venous insufficiency increases cardiac risk. Reprehensible - look online - many people having my same experience. RUN AWAY!
  

• Review fromSarah A

  Date: 12/07/2023

  1 star
  First & only Aptmt, requested my full medical record including copies of imaging w/receptionist before the test and after the test. Appointment was for imaging. Date of service no diagnosis or copies of records. Called same day, requested records & numerous follow up phone calls. Employees stated private med records sent via snail mail. Stated sent them via link October 6.Called to inform them could not open link. No records attached. Employees make false statements, say they do not have provide full med records (images) w/o specific detailed request images separately. Images ARE medical record. 67 days later, loaded "interpretation" w/diagnosis patient portal; after told they are breaking federal law. Given number vendor Philippines to contact org in Georgia for disc to be mailed. Person called to pick up disc @ dr ofc. Called back - They lied - no disc was there. Requested my medical records (disc) be mailed to 1 of their offices, Not me. 71 days & continue to lie & state didn't request images specifically by requesting ALL medical records. Stated they do not have to provide directly. Doctor stated would treat each vein separately & I'd have to make several visits, found suspicious given my previous treatments. Goal was to charge the insurer as much as possible without providing medical records/ written diagnosis. Lies, misrepresentation & the attempt to defraud my insurers by prolonged treatment without a written diagnosis day of apptmt is astounding. Staff continues to lie & misrepresent the truth. I JUST WANT MY RECORDS!!! Insurers pay for new test OR - may have to pay out of pocket insurers already paid for these tests & I have to do them again as soon as possible due to the risk to my health. I just wanted them to give me my records:(. In my case my cardiologist referred me to a new care provider as my venous insufficiency increases cardiac risk. Reprehensible - look online - many people having my same experience. RUN AWAY!
  

• Review fromLisette P

  Date: 11/20/2023

  1 star
  WARNING - PLEASE DO NOT make an appointment with the Center for Vein Restoration.
  As a professional nurse the care was unprofessional.
  The business model is to keep the patient in the Center for Vein Restoration system of care.
  The objective is to make as much revenue from patients without quality of care.
  I am having an extremely difficult time getting my medical records sent to a major medical center to move forward with my care.
  Please DO NOT use this service.
  They do not care about patient care. They want your insurance money.
  

• Review fromLisette P

  Date: 11/20/2023

  1 star
  WARNING - PLEASE DO NOT make an appointment with the Center for Vein Restoration.
  As a professional nurse the care was unprofessional.
  The business model is to keep the patient in the Center for Vein Restoration system of care.
  The objective is to make as much revenue from patients without quality of care.
  I am having an extremely difficult time getting my medical records sent to a major medical center to move forward with my care.
  Please DO NOT use this service.
  They do not care about patient care. They want your insurance money.
  

• Review fromNiovis S.

  Date: 02/07/2023

  1 star
  First couple visits were great, gave me a diagnosis and possible solutions, phone consult we’re set up for last appointment. Received texts to confirm and no calls the next day. I had no blocks on phone line to wait on the call. Called a couple of weeks ago, the National 800 number who at first would not guarantee the Dr to be present. I Calle the office front desk, **** the receptionist answers and after hearing I wanted an appointment hung up 3 times. Called the National number in which I requested the Doctors to be there, since there could possibly be a procedure coming up. Their National number said the Dr would be there. For today 02/07/2023 at 8. Make story short I was the only person in the office was seen for blood pressure check up at 8:30am, 9am still sitting in the room came to the front desk. The receptionist with a very bad attitude said the Dr does not come in till 9am. Wanted to schedule me for a procedure on my veins without a Dr going over it with me. She was very interested in the insurance portion and with a negative attitude and body posture on myself as the patient, said when the Dr has any availability he will call me. No specific time to watch on the call, after letting her know I work. Do not recommend no patient interests available. But very prompt for insurance information. Would give -5 if possible.

• Review fromKatina B

  Date: 02/03/2023

  1 star

  Katina B

  Date: 02/03/2023

  The ultrasound tech is not professional. Her refusal and her choice to accept a patient who was almost 15 minutes late over my appointment in which I was on time for made a clear and bold statement that she did not care or respect my time. How is it fair to make me wait for an appointment I was on time for and she was available. Seem to me there was some form of inherent bias or discrimination in her decision making. I will not return for services.

  Center for Vein Restoration

  Date: 02/23/2023

  I shared the comment with the practice and asked about the incident. We reviewed the schedule and records for the patient seen before and the patient making the complaint.
  First, CVR is a Phlebology (vein) practice and some locations offer a 24-hour "DVT" Clinic. Community physicians refer their patients with DVT-like symptoms (Leg pain, swelling, tissue changes) to rule-out or diagnoses and treat emergency leg DVT (blood clots that could travel to lungs or brain). The patient Ms. B**** referred to as "late" was actually a patient referred by her Family Physician to our 24-hour "DVT" clinic and got lost driving to the center. Walk-in or referred DVT patients are seen on an Emergency basis and take priority over scheduled patients. As limited by our HIPAA policy, staff could not explain or disclose these facts to Ms. Burke. The staff should have explained there is an emergency that needed to be addressed.
  Second, the statement of "Seem to me there was some form of inherent bias or discrimination in her decision making," was a complete misinterpretation of the situation and does not reflect the employment culture of CVR. CVR is a melting pot of nationalities and our Corporate HR, Compliance and Operations Dept training and communications foster and instill sensitivity when providing customer service. Poor communications with the patient was the main contributor here.
  We will reach-out to the patient as this is the first we are hearing of her issue.