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Business Profile

Septic Installation

Cornish S. Septic Services,LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Septic Installation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/16/2025

    Type:Order Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of transaction was on 12/11/24 and the full payment was ****** but I already payed then a ***** deposit. The business was to provide a replacement of my sewer line and water line ****** ********************** came to my house to replacement my water line and sewer line. He told me that the job would take two days, and come the 13th and 14th of December. He dug me law up both days never finding the sewer line, he a vacuum truck come and vacuum out my sewer line and he told me it was open and I have server. Then told me he would be back before Christmas, but he never shown up and call me and told me he needed more money to finish the job because he needed to go deeper. Mr ********************** refuses to come back and finish the job unless I give him more money. The contract does not state that if he goes to a certain Deep and do not locate me sewer line, that I have to pay him more money to finish the job.

    Business Response

    Date: 02/03/2025

    Please see the attached document for the business' response (page 5)

Cornish S. Septic Services,LLC is NOT a BBB Accredited Business.

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