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Business Profile

Restaurant Management

Pizza Boli's (Corporate)

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Restaurant Management.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromSteve M

    Date: 09/11/2023

    1 star
    While placing an order for delivery in the Baltimore area, the order for some reason was sent to Easton, pa. After waiting 45 minutes and expecting the food to show up I received a call from the Easton store that they made my food but would not be able to deliver it. When I asked what to do they said I needed to come pick it up or call. Then hung up.
    I have a few problems here already, why was I hung up on and why was it not specified who to call or how to better handle the problem. Second why was the food made if they saw that the address was 3 hours drive away and not possible to be delivered.
    I assumed the call that was referred to was to call customer service. After contacting customer service I received a timely/polite response that asked me to send a copy of my receipt which I immediately did. It has now been 10 days since this problem occurred and I have not made any progress at all in my attempt to be refunded for food I never received. I was told an area manager would be getting in touch with me. After a week of waiting and hearing nothing back I asked for the managers number/email so I may contact them myself but was told this is not possible. Will never order food from here again, customer service has been atrocious throughout the experience. Food was fine but not at all worth the hassle of having to deal with pizza Boli’s customer service.
  • Review fromPAMELA G.

    Date: 07/10/2023

    1 star
    Ordered chicken wings for delivery. Received wings that were spoiled smelled like rotten meat. As soon as I pulled them apart not only did they smell but they were undercooked. Reported this on their website hopefully other people will take note of this and not waste their money or time on this business.

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