Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Yellow Pages Advertising

Infomedia AD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Yellow Pages Advertising.

Important information

  • Customer Complaint:

    On July 24, 2015, BBB staff attempted to contact Infomedia AD regarding its alleged business practices. Businesses and organizations across the country have contacted our BBB stating they received invoices for internet Yellow Page listings that the companies did not authorize.  The invoices seek to collect a charge of $549.99.   When the billed companies seek to contact Infomedia AD they report difficulty reaching anyone or being able to obtain documentation regarding the alleged transaction.  

    In some cases, the company has responded to BBB complaint correspondence by "crediting" the invoice and removing the company from its own database.  In other cases, the company has apologized and indicated that the billing was in error, and had been mistakenly sent instead of general information. 

    We are unsure of the physical location of InfoMedia Ad, the Rockville address is that of a virtual office service provider.   Info Media Ad appears to be connected to other similar operations in Boston, MA and Portland, ME.  
    The BBB has contacted Info Media Ad, Inc for additional information concerning its business practices, location, and current contact information; to date the business has not responded.     

    As always, the BBB advises companies to have clear systems in place for purchases to ensure any questionable invoices can be quickly identified.  See the Industry Tips section of this review for additional information concerning Phony Invoices.


Complaints

This business has 0 complaints

If you've experienced an issue

Submit a Complaint

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.