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Business Profile

Motorcycle Repair

SGB Racing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Motorcycle Repair.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/13/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    march 14 I sent my suspension to SGB racing right before I deployed. A few weeks went by and I received and email saying they have my suspension and some recommendations. WE figured that out and I paid 430 on April 26th. A few months pass and i got another email saying the suspension has been done just needs to be shipped in June. A few emails later address and everything are good waiting for a tracking #. Last contact was Aug 17th via email. I returned home from deployment in Oct. I've send 50+ emails and dozens and dozens of phone call to both numbers on their website. Not a single response, I contacted his wife i believe through her company and she said she would inquire. Still nothing. lost time and my suspension and pelican case total to ******* from bank statements.

    Customer Answer

    Date: 02/06/2025

    Wondering if there's a timeline for his "response" I have since sent to verified mail with signature. He accepted the one at his business but not private residence. Still zero communication, when can I have the cops do something this is ridiculous 

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