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Business Profile

Electronic Equipment Dealers

Launch-Deals.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electronic Equipment Dealers.

Complaints

Customer Complaints Summary

  • 6 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/14/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased **************** Home and Business from Launching Deals.com. I was unable to download the software so I contacted Launchingdeals.com (no phone # available) and they provided some suggestions. I followed the instructions and was still unable to download the software. Kept getting msg "link is not a secure site". I sent several messages back to launchingdeals.com requesting a refund with no response.

  • Initial Complaint

    Date:06/12/2024

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a windows 11 pro license from launchingdeals.com on June 10th (order #******). This key is invalid and seems to have been recycled with multiple users before it was provided to me. According to ********* themselves they determined this is a fraudulent key.launchingdeals.com does not have a phone number and while they responded to my email asking for a "screen shot" of the license error message they have not resolved this matter at all.They have charged me $39.99+ and seems to be fraud. If I do not get this resolved I have to raise this matter as needed.

  • Initial Complaint

    Date:03/13/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to file a formal complaint against Launching Deals, the vendor from whom I purchased game cards for **** and ******'s, regarding a recent incident that occurred during my son's birthday gathering. On December 23th, 2023 we purchased Arcade Cards through Launching Deals for the celebration, but unfortunately, upon attempting to use them, they did not work. As a result, we were forced to purchase additional game cards directly from **** and ******'s to salvage the event.Upon discovering the issue, I immediately contacted Launching Deals to address the situation. However, I was informed that they have a strict no-refund policy in place, leaving us in a frustrating and disappointing situation. Despite explaining the circumstances and expressing our dissatisfaction, our concerns were dismissed, and we were left to bear the financial burden of their malfunctioning product.This experience has been extremely disheartening, especially considering it was meant to be a joyous occasion for my son. The lack of accountability and customer service demonstrated by Launching Deals is unacceptable. As consumers, we should not be subjected to such treatment when encountering faulty products.I urge the BBB to investigate this matter and intervene on behalf of consumers who have been similarly affected by Launching Deals' policies. No customer should have to endure the inconvenience and financial loss we experienced due to their negligence.Thank you for your attention to this matter. I look forward to a swift resolution and appropriate action taken against Launching Deals.

Launch-Deals.com is NOT a BBB Accredited Business.

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