Health Club
Family FitnessInformation and Alerts
Service Area
- Comstock Park, MI
Alert Details
This business has 1 alert.
Government Actions
Gov. Action
The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the government's allegations, which have not yet been proven.
On December 7, 2017, the State of Michigan, 17th Circuit Court for Kent Count issued an Opinion and Order Granting Preliminary Injunction in the case of Bill Schuette, Attorney General of the State of Michigan v. Family Fitness.
Despite the Court's serious concerns about the propriety and the legality of the defendants' practices, the Court cannot impose a sweeping injunctive order that effectively provides the Attorney General of the State of Michigan with monetary relief that should more appropriately take the form of money damages available only at the conclusion of this case. In addition, the Court cannot use an injunction to alter or prescribe the contractual provisions that govern the relationships between defendants and its customers.
Accordingly, the Court shall enter a preliminary injunction that curtails the most abusive sharp practices of the defendants, but the Court must leave to another day some complicated matters such as appropriate financial relief and curtailment of the defendants' ability to enter into contractual relationships with customers.
Based on the Court's careful analysis of the nine requests from the Attorney General, it is ordered that defendant Family Fitness is prohibited and enjoined from engaging in the following activities:
Disallowing, preventing or ignoring any written cancellation made by a consumer seeking to terminate any membership or personal training agreement, regardless of when that agreement was entered into;
Applying the electronic signature of any Michigan consumer to any agreement without his or her express knowledge and consent;
Stating, or suggesting, that signing a new membership or personal training agreement is a prerequisite to removing any past debts from collection;
Maintaining or enforcing any membership agreement entered into by a consumer who entered into the agreement following a statement by Family Fitness that doing so would cause a prior debt claimed by Family Fitness to be removed from collections or otherwise resolved;
Telling any consumer that a membership, personal training session, or other benefit or prize is "free" or will be provided without charge if any costs or charges will be applied;
Using the promise of prizes to generate business, except to the extent Family Fitness fully complies with the requirements of MCL 450.903.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.