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Business Profile

Event Ticket Sales

Ticketman Tickets

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Event Ticket Sales.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:10/04/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    09/22/22 called to get help with getting tickets to the ************* Game on 10/09/22.. I was told by the rep to purchese the gift card. I was told by a rep that you cant use the gift card after I purchesed the gift card. I asked to be refunded or have the money applied to help get the tickets. The rep said that it cant be done. I asked if they could refund me the money, the rep excilated it to a supervisor to assist with issue. I received a email stating that the iers nothing that can be done. I was told that I would get a call but I was sent a email and they said it in the FQ's but no where on the main home page or when getting the tickets. I called and was hung up on after talking to a rep and explaing what was going on and that I needed a supervisors assistance. I called the ************** and than spoke to rep ******* who was really nice and tried to help and sent a new ticket off the old ticket.

Ticketman Tickets is NOT a BBB Accredited Business.

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